An online account makes it far easier to apply for a meter, so log in or create one now.
Once you've applied for your meter, use your online account to:
- check the progress of your application
- give meter readings, and
- track your usage!
Important
Due to government guidance on COVID-19, we’re not carrying out home visits for surveys and meter installations.
Our top priority is to keep our teams, customers and communities safe.
You can still apply for a meter, but we will not be able to confirm appointments at this time.
Thanks for your patience.
Don't have an online account yet? Create one now, it only takes a few minutes!
We know it’s a worrying time, and we're here to support you.
For extra support, sign up for free Priority Services here. Click here if you're struggling to pay, or you can send us a message.
Please only call if your issue is urgent.
It’s easy to make payments, tell us you’re moving, and more on our website. Thanks for your patience.