An online account makes it far easier to apply for a meter, so log in or create one now.
Once you've applied for your meter, use your online account to:
- check the progress of your application
- give meter readings, and
- track your usage!
Important
Due to the freezing weather earlier in the year, we paused some meter installations whilst our teams fixed urgent leaks.
We’re back to installing meters now, but please be aware your installation appointment may be delayed.
Don't have an online account yet? Create one now, it only takes a few minutes!
Top water saving tips
Saving water is better for the environment, the future and the bills
Get our top tips
Summer water saving tips
In the hottest months of the year, Northumbrian Water is encouraging our customers to use water wisely.