Message us with Facebook Messenger, with questions about your account, services and more.
If you'd like to chat to us about:
Our accounts, billing and payments team are available from 8am to 8pm Monday to Friday, and 8am to 1pm on Saturdays. Our account and billing teams are closed on bank holidays.
Our water and sewerage services team are available 24/7, so please feel free to call if you're experiencing an issue.
Losing a loved one is difficult. We have an experienced team here to support you. If you need any help, or have questions, please call 0800 090 2422.
You can write to our Head Office:
Northumbrian Water Ltd