• Northumbrian Water
  • Our Group
NWL /globalassets/logonwl.png
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
      • Winter weather advice
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • Priority Services Register
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • A map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and so much more
  • Help
  • Your local area
  • Account

    Account

    Make payments, check your balance, track your usage and more.

    Managing your account has never been easier
    • Log in
    • Create an online account
    • Make a payment
    • Tell us you're moving home
    • Check your local area
    • Can a meter save you money?
    Sign up for free Priority Services
    Sign up for free Priority Services
    Protect your home with a password, get your bills in Braille, language translation services, and more
  • Search
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • Our map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and much more
  • Help
  • My local area
  • My account

    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
    • Moving home
    • Switch to eBilling
    • Check my local area
    • Log out
    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Password schemes to protect your home, bills in Braille, language translation services and more
  • Search
  • Log in
  • Create an account

Log in

Moving home

Moving home isn't easy, but telling us about it is

Pay a bill

Online payments are quick and secure. To make a payment, you can either log in, or select "I don't have an online account".
  • Visa
  • Mastercard
  • American Express
The email you used to create your online account
Show password
Passwords are case sensitive
I've forgotten my email/password
I've forgotten my email/password
 
Don't have an online account?
Paying your bills online is great, but paying them with an online account is even better. All you need to do is set a password.

Creating an online account saves the world

Creating an online account saves the world

Well, not really, but it does save you time, gives you control of your Northumbrian Water account, and more

I want an online account
  • Our Group
  • Business
  • Landlords
  • Developers
  • Wholesale Services
  • Contact us
  • Refill
  • Queens Award
  • WaterAid
  • Legal
  • Privacy
  • Accessibility
  • Modern slavery statement
  • Cookies
  • Careers
  • Accessibility and language options
  • Registered in England and Wales
  • Company Number: 02366703
  • Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
NWL /globalassets/logonwl.png
Which account would you like to use?