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If you have no water, find a leak, have water pressure problems, or want to learn about your water quality and ways to save water.
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Find out what to do if you've found a leak, how to check for leaks in your home, and who's responsible for fixing them.
If you have a blocked drain, experiencing sewer flooding, or want to know which pipes you're responsible for with tips on keeping them clear.
Plumbing and drainage misconnections can pollute rivers and beaches. Learn how to check and fix any misconnections in your home.
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Check for leaks or water disruptions that could be affecting your water supply.
Spotted a leak or have an issue with your water or wastewater supply.
Call our 24-hour helpline if you’ve found a heavy leak or burst, or sewer flooding is in your home.
Find out what we do during an incident, including how we support you and keep you updated.
Cover with HomeServe for unexpected problems, such as, burst pipes, blocked drains, leaking taps and toilets.
Find a WaterSafe approved plumber near you.
If you've spotted a leak, report it online.
We provide water and sewerage services to 2.7 million people in the north east of England.
Our Waterside Parks offer top quality fishing, stunning lakeside walks, cafes, play areas and more.
Find out about the quality of our bathing waters and access our interactive map for near real-time storm overflow updates.
Find out what we have been doing and will be doing to enhance your waterways and rivers.
Our luxury lodges in Northumberland are the perfect setting for your next holiday.
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