• Northumbrian Water
  • Our Group
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  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
      • Winter weather advice
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • Priority Services Register
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • A map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and so much more
  • Help
  • Your local area
  • Account

    Account

    Make payments, check your balance, track your usage and more.

    Managing your account has never been easier
    • Log in
    • Create an online account
    • Make a payment
    • Tell us you're moving home
    • Check your local area
    • Can a meter save you money?
    Sign up for free Priority Services
    Sign up for free Priority Services
    Protect your home with a password, get your bills in Braille, language translation services, and more
  • Search
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • Our map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and much more
  • Help
  • My local area
  • My account

    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
    • Moving home
    • Switch to eBilling
    • Check my local area
    • Log out
    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Password schemes to protect your home, bills in Braille, language translation services and more
  • Search
Moving home?

Moving home?

Moving home isn't easy, but telling us about it is

Check if you're in our supply area
Are you a landlord?

Moving home

Will you be a Northumbrian Water customer in your new home?
If you aren't sure, click 'Our supply area'
Our supply area
Manage more than one property easily, from one account
Create an account
If you have between 2 and 10 properties, you can manage them all from your online account

Let's find your account

You can login and skip a few questions, or tell us a little bit of information so we can find your details

You can login and skip a few questions, or tell us a little bit of information so we can find your details

  • Our Group
  • Business
  • Landlords
  • Developers
  • Wholesale Services
  • Contact us
  • Refill
  • Queens Award
  • WaterAid
  • Legal
  • Privacy
  • Accessibility
  • Modern slavery statement
  • Cookies
  • Careers
  • Accessibility and language options
  • Registered in England and Wales
  • Company Number: 02366703
  • Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
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