• Northumbrian Water
  • Our Group
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  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
      • Winter weather advice
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • Priority Services Register
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • A map of our bathing waters
    Thought about a water meter?
    Thought about a water meter?
    See if you can save
  • Help
  • Your local area
  • Account

    Account

    Make payments, check your balance, track your usage and more.

    Managing your account has never been easier
    • Log in
    • Create an online account
    • Make a payment
    • Tell us you're moving home
    • Check your local area
    • Can a meter save you money?
    Have you thought about a water meter?
    Have you thought about a water meter?
    Find out more
  • Search
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Financial help
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • Our map of our bathing waters
    Are you using water wisely?
    Are you using water wisely?
    Our top water saving tips
  • Help
  • My local area
  • My account

    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
    • Moving home
    • Switch to eBilling
    • Check my local area
    • Log out
    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Find out how we can give extra support
  • Search
Moving home?

Moving home?

Moving home isn't easy, but telling us about it is

Check if you're in our supply area
Are you a landlord?

Moving home

Will you be a Northumbrian Water customer in your new home?
If you aren't sure, click 'Our supply area'
Our supply area
Manage more than one property easily, from one account
Create an account
If you have between 2 and 10 properties, you can manage them all from your online account

Let's find your account

You can login and skip a few questions, or tell us a little bit of information so we can find your details

You can login and skip a few questions, or tell us a little bit of information so we can find your details

  • Our Group
  • Business
  • Landlords
  • Developers
  • Wholesale Services
  • Careers
  • Refill
  • Queens Award
  • WaterAid
  • Legal
  • Privacy
  • Accessibility
  • Modern slavery statement
  • Cookies
  • Accessibility and language options
  • Registered in England and Wales
  • Company Number: 02366703
  • Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
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Alert:

Hello. We're carrying out essential maintenance to our website, so our online services, and online accounts, will be unavailable from 8pm on Friday 6th December. We should be back to normal from Monday morning. Thanks for your patience.

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