• Northumbrian Water
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  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
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      • Winter weather advice
    • Sewerage
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      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
      • Drainage and Wastewater Management Plans
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Help with your bill
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • A map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and so much more
  • Help
  • Your local area
  • Account

    Account

    Make payments, check your balance, track your usage and more.

    Managing your account has never been easier
    • Log in or create an account
    • Tell us you're moving home
    • Make a payment
    • Set up a Direct Debit
    • Set up a payment plan
    • Apply for a water meter
    • Give a meter reading
    • What's going on in your area?
    For a little extra support
    For a little extra support
    Click here to sign up to our free Priority Services online
  • Search
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Help with your bill
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • Our map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and much more
  • Help
  • My local area
  • My account

    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
    • Moving home
    • Switch to eBilling
    • Check my local area
    • Log out
    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Password schemes to protect your home, bills in Braille, language translation services and more
  • Search
Moving home?

Moving home?

Moving home isn't easy, but telling us about it is

Check if you're in our supply area
Are you a landlord?

Moving home

Will you pay a Northumbrian Water bill in your new home?
If you aren't sure, click 'Our supply area'
Our supply area
Manage more than one property easily, from one account
Create an account
If you have between 2 and 10 properties, you can manage them all from your online account

Let's find your account

You can login and skip a few questions, or tell us a little bit of information so we can find your details

You can login and skip a few questions, or tell us a little bit of information so we can find your details

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Northumbrian Water Limited

Registered in England and Wales

Company Number: 02366703

Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ

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Important

 

Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.

 

If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!

Which account would you like to use?