• Northumbrian Water
  • Our Group
NWL /globalassets/logonwl.png
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
      • Winter weather advice
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
      • Drainage and Wastewater Management Plans
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Help with your bill
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • A map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and so much more
  • Help
  • Your local area
  • Account

    Account

    Make payments, check your balance, track your usage and more.

    Managing your account has never been easier
    • Log in or create an account
    • Tell us you're moving home
    • Make a payment
    • Set up a Direct Debit
    • Set up a payment plan
    • Apply for a water meter
    • Give a meter reading
    • What's going on in your area?
    For a little extra support
    For a little extra support
    Click here to sign up to our free Priority Services online
  • Search
  • Services

    Services

    • Water
      • Leaks
      • Water pressure
      • No water
      • Discoloured water
      • Tastes and smells
      • Hard water
      • Saving water
      • Water meters
    • Sewerage
      • Sewerage ownership
      • Sewer flooding
      • Misconnections
      • Bin the wipe
      • Rainwise
    • Extra support
      • About our Priority Services
      • Sign up for Priority Services
      • Help with your bill
    • Business customers
    • Developers
    • Landlords
    • Wholesale services
    • Leisure
    • Bathing waters
      • About bathing waters
      • Our map of our bathing waters
    We offer free Priority Services
    We offer free Priority Services
    Password schemes to protect your home, bills in Braille and much more
  • Help
  • My local area
  • My account

    My account

    Make payments, check your balance, track your usage and more

    Managing your account has never been easier
    • My account dashboard
    • Moving home
    • Switch to eBilling
    • Check my local area
    • Log out
    Have you heard about our free Priority Services?
    Have you heard about our free Priority Services?
    Password schemes to protect your home, bills in Braille, language translation services and more
  • Search

Set up a payment plan

Tell us how you want to pay your bill, with an online account.

  • Our Group
  • Business
  • Landlords
  • Developers
  • Wholesale services
  • Contact us
  • App Store
  • Google Play
  • Legal
  • Privacy
  • Accessibility
  • Modern slavery statement
  • Cookies
  • Careers
  • Accessibility and language options

Northumbrian Water Limited

Registered in England and Wales

Company Number: 02366703

Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ

NWL /globalassets/logonwl.png
Important

 

Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.

 

If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!

Which account would you like to use?