Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Give us meter readings, make payments, view your bills and much more with an online account
Online account terms and conditions
Protect your account & information
Information for landlords
If you're a landlord and you don't pay the water bill, you'll need to use Landlord Tap to tell us about changes to tenancy.
Click here for more information.
Manage a business account online
To manage a business account online, you need to be an authorised person. Get in touch with us first before registering.
How to manage a business account online
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Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We’re working hard to fix a technical problem with our app, but don’t worry, you can still use your online account on our website in the meantime.
Thanks for your patience.