Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Give us meter readings, make payments, view your bills and much more with an online account
Online account terms and conditions
Protect your account & information
Information for landlords
If you're a landlord and you don't pay the water bill, you'll need to use Landlord Tap to tell us about changes to tenancy.
Click here for more information.
Manage a business account online
To manage a business account online, you need to be an authorised person. Get in touch with us first before registering.
How to manage a business account online
It looks like the account #### is already registered with us.
Please log in to access your account.
Thanks for creating your online account.
We've emailed you at ####
Please follow the instructions in the email to verify your account.
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We've added new features! Make payments quickly and easily with Apple Pay and Google Pay, and use the app to give us your meter readings.
Download for free from the Apple App Store or Google Play now.