Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
It is your responsibility to ensure that you keep your online account log-in details, such as your password and security questions/answers, confidential at all times.
For security reasons, we recommend that you change your password regularly.
You must not use another person’s online account log-in details nor make available or allow anyone else to use your online account log-in details.
If you know or suspect that any other person has access to your online account log-in details, you should change them immediately.
We rely on the information that you provide to us during the creation of your online account.
In the absence of any negligence or other breach of duty by us, we are not responsible for any misuse of your online account log-in details by any other person.
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Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ