Register your online account and receive e-bills from today and you will be entered into a prize draw to win a year′s free supply of water and sewerage services.
Take the first steps and click here for further help.
We have a duty to all our customers and to the environment to promote the wise use of water and to find and repair leaks as quickly as possible.
The quality of your water is checked at every stage of its journey from our treatment works to your tap. Find out more about the quality of your tap water.
It is important that we have robust governance and assurance arrangements in place to ensure that our information is accurate, clear and transparent.
Did you know... That you can switch to paperless billing in your account
Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.
Just ask me, by typing your question into the box below.
Type your question into the search bar to find the information you need. You can also enter key words if that′s easier for you.
We support the communities we serve in a number of different ways.
Northumbrian Water′s highly successful employee volunteering programme
Just an hour case studies in support of the communities we serve.
This year the Group made charitable donations totalling £152,000.
Promoting the health benefits of drinking tap water and our water for health campaign.
Check your water quality and see if there is any planned work in your area.
It's easy to keep your drain clear with simple tips from Dwaine Pipe.
© Northumbrian Water Limited 2016