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Summer water saving tips
In the hottest months of the year, Northumbrian Water is encouraging our customers to use water wisely.
Find out moreManage your account
When every penny counts
You're not alone. If you're struggling to pay your bill, we want to help
Talk to us about financial support
High bills
High bills can come as a shock, and we want to help you work out how it was calculated
All about high bills
Priority Services
From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Find out more about Priority ServicesMore from our services
Report a leak
Spotted a leak in the street? Check it's been reported on our leak map!
Go to the Community Portal
Bin the Wipe
Wet wipes are the biggest causes of blockages and sewer flooding
Find out more about Bin the Wipe
Download our free app!
It's quick, easy and secure to pay your bills on our smartphone app
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