We are delighted that we have further improved the service we provide to our customers in a number of areas.
We’ve made managing your account even easier. Register now to manage your account online.
If you spot a leak in the street, don’t just ignore it – report it on our new online form.
We are cleaning 218 kilometres of trunk water mains, bringing top quality tap water to around 500,000 customers in the lower Tyne Valley, Newcastle, North Tyneside and Gateshead areas.
Every drop counts is Northumbrian Water′s new campaign to help families living in Berwick save money by saving water and energy with a FREE home water audit.
Did you know... That you can switch to paperless billing in your account
Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.
Just ask me, by typing your question into the box below.
Type your question into the search bar to find the information you need. You can also enter key words if that′s easier for you.
We support the communities we serve in a number of different ways.
Northumbrian Water′s highly successful employee volunteering programme
Just an hour case studies in support of the communities we serve.
Our employees fundraised £69,000 for charities this year.
This year the Group made charitable donations totalling £152,000.
Promoting the health benefits of drinking tap water and our water for health campaign.
Check your water quality and see if there is any planned work in your area.
It’s easy to keep your drain clear with simple tips from Dwaine Pipe.
© Northumbrian Water Limited 2015