Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Check for works, leaks and water quality reports
In the hottest months of the year, we want to help you use water wisely.
You're not alone. If you're struggling to pay your bill, we want to help
High bills can come as a shock, and we want to help you work out how it was calculated
From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Spotted a leak in the street? Check it's been reported!
Flushing wet wipes down the toilet block pipes can cause problems inside your home
Our mission: clean, clear water that tastes good
Do all this and more with an online account
It's quick, easy and secure to pay your bills on our smartphone app
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
In the hottest months of the year, we're encouraging our customers to use water wisely.
Click here for our top tips for saving water this summer!