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You're not alone. If you're struggling to pay your bill, we want to help
Talk to us about financial supportHigh bills can come as a shock, and we want to help you work out how it was calculated
All about high billsFrom bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Find out more about Priority ServicesSpotted a leak in the street? Check it's been reported on our Community Portal leak map!
Go to the Community PortalWet wipes are the biggest causes of blockages and sewer flooding
Find out more about Bin the WipeIn the coldest months of the year, Northumbrian Water is encouraging our customers to beat the freeze by protecting your homes and saving your pipes.
Find out moreIt's quick, easy and secure to pay your bills on our new app
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