Important information:

Issue with account emails

We're aware of an issue where customers may not receive their password reset or online account verification email. We're working to resolve this as quickly as possible. Please try again later. 

 

Planned maintenance

Our website and app will be unavailable from 5pm Friday 17 July until 5pm Sunday 19 July 2026 while we carry out essential maintenance. Our account and billing phone lines will be closed from 2.45pm Friday 17 July until 8am Monday 20 July.

Smart water meters

We've started installing smart water meters, and we'll let you know when they're coming to your area

Dive into a new career

We live water, we love our customers. Want to join us?

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