Northumbrian Water

How we′ve performed

To show you what we′ve been doing and how we are constantly improving the service we provide, we release Our Annual Performance Report every year in July. Find out more.
Register online now - it′s easy!

We’ve made it even easier for you to manage your account with us online. Any time, any where, any device for you to access immediately at your convenience, 24 hours a day, 365 days a year. It’s just a click away!
We are looking to create a flood on Twitter!

The hashtag #NECoast is being been used to celebrate the stunning North East coastline. Find out more!
Need help with your bill

We have a wide range of ways to pay including monthly instalments and budget plans to help you spread the cost of your water services bill.
Report a leak and be in with the chance to win an iPad Mini

Find out more.

Did you know... That you can switch to paperless billing in your account

Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.

Find out more

Just ask me, by typing your question into the box below.

Type your question into the search bar to find the information you need. You can also enter key words if that′s easier for you.

We support the communities we serve in a number of different ways.

Just an hour

Northumbrian Water′s highly successful employee volunteering programme
Case studies

Just an hour case studies in support of the communities we serve.
Investment in our communities

This year the Group made charitable donations totalling £152,000.
Supporting healthy communities

Promoting the health benefits of drinking tap water and our water for health campaign.