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    Register an online account today!

    We’ve made managing your account even easier. Register now to manage your account online.

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    Report a leak

    If you spot a leak in the street, don’t just ignore it – report it on our new online form.

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    Wrap up for Winter

    Keep your water pipes cosy to guard against the misery of burst pipes this winter. Follow our simple steps to help protect your home.

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    The Main Event

    We are cleaning 218 kilometres of trunk water mains, bringing top quality tap water to around 500,000 customers in the lower Tyne Valley, Newcastle, North Tyneside and Gateshead areas.

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    Need help with your bill

    We understand that sometimes life’s ups and downs mean that some customers may find themselves in a difficult financial situation. We offer a wide range of ways to pay and to help you plan your budget.

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Did you know... That you can switch to paperless billing in your account

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Sewer flooding

Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.

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We support the communities we serve in a number of different ways.

In Your Area

 

Check your water quality and see if there is any planned work in your area.

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Dwaine Pipe

Love your drain

It’s easy to keep your drain clear with simple tips from Dwaine Pipe.

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