To follow government guidance to keep our metering service team and customers safe, we’re asking all customers with water meters to provide their meter readings online where possible. To give a meter reading online, please create an online account here. 

 

Thanks for your help and patience.

How to give us your meter reading

 

You can submit your meter reading with:

It's really easy to give a meter reading online. Once you log in, choose "Water meters and usage" on the menu. 

 

Click "Give a reading" and we'll ask you why you want to give a meter reading. This lets us know if you need a new bill, for example, if you've moved home or if you've had an estimated bill. You can also give a meter reading simply to track your usage.

 

 

Still unsure? Check out our helpful video below.

How to find and read your water meter

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