Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Our mission: clean, clear water that tastes good. Learn about colours in water, tastes, smells!
We all need to think about how we use water, and what we can do to cut down our usage
A water meter could save you on average £80 a year, as you'll only pay for the water you use
Has your cold water supply stopped? We've got advice for you to help get the water flowing again
Did you know, you can track and report leaks on our website? What to do when you've spotted a leak
Helping you make informed decisions about your water use, we will report our latest water resources situation
If you think your water pressure isn't quite right, we want to help you
Lots of things can change the way your water tastes or smells
What to do when the water is less than crystal clear
What causes hard water and what does it mean for you?
Changes are waiting to be saved
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ