Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
If your water supply is off, here's some advice to get it back up and running again
In the coldest months of the year, Northumbrian Water is encouraging our customers to beat the freeze by protecting your homes and saving your pipes.
What to do when the water is less than crystal clear
Lots of things can affect the taste and smell of your water, right down to where we get it from
What causes hard water and what does it mean for you?
How we use water, and what we can do to cut down our usage
Too low? Too high? Be like Goldilocks and see what you can do so the pressure is just right
Piping hot! But, do you add the milk first? However you like yours, we just add water
Ice cold, with a slice of lemon... However you like yours, we just add water
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We’re working hard to fix a technical problem with our app, but don’t worry, you can still use your online account on our website in the meantime.
Thanks for your patience.