Your water is an essential part of your life, so it's only right that if you experience any issues with it, you should be able to get answers.
No water
If your water supply is off, here's some advice to get it back up and running again
Find out more
Summer water saving tips
In the hottest months of the year, Northumbrian Water is encouraging our customers to use water wisely
Find out more
Tastes and smells
Lots of things can affect the taste and smell of your water, right down to where we get it from
Find out moreAlso in this section
Water pressure
Too low? Too high? Be like Goldilocks and see what you can do so the pressure is just right
Find out moreDid you find what you were looking for?
Download our app
We've added new features! Make payments quickly and easily with Apple Pay and Google Pay, and use the app to give us your meter readings.
Download for free from the Apple App Store or Google Play now.