Your water is an essential part of your life, so it's only right that if you experience any issues with it, you should be able to get answers.
No water
If your water supply is off, here's some advice to get it back up and running again
Find out more
Tastes and smells
Lots of things can affect the taste and smell of your water, right down to where we get it from
Find out more
Beat the freeze
When the weather turns, it can freeze pipes - cutting off your water supply or even causing your pipes to burst
Get our winter weather adviceAlso in this section
Water pressure
Too low? Too high? Be like Goldilocks and see what you can do so the pressure is just right
Find out moreMore from Northumbrian Water
I like mine
Piping hot! But, do you add the milk first? However you like yours, we just add water
How do you like yours?
I like mine
Ice cold, with a slice of lemon . . . however you like yours, we just add water
How do you like yours?Search our website