First things first, check your stop tap. If you've had a new washing machine installed, for example, it's likely your stop tap was turned off to safely plumb the appliance in.
Find your stop tap (they're usually under the kitchen sink, or in the bathroom) and make sure it is fully open.
Make sure you've turned your tap off if you still have no water. This will prevent any flooding if you've accidentally left a tap turned on somewhere in your home.
Now is the best time to put your Sherlock cap on and investigate.
Ask your neighbours if they have a water supply to their home.
If they have water, the supply issue may be in your internal pipework.
If they don't have water, the supply issue is likely down to an event such as a burst water main or repair work.
If the supply issue is something we're already aware of or working on, you can get updates from:
Add your mobile phone number to your profile, and you'll get text updates about events in your area.
If there's no information about the supply issues, call us on
0345 717 1100.
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