Our drainage and wastewater services are important to our environmental and personal health. By planning ahead, we can make sure we continue to provide these services effectively.
Choose a region to find out more
Identify
We analyse data, modelling and surveys to find the potential challenges and risks.
About DWMPAssess
We'll carefully assess the identified locations, and consider the short and long term risks.
About DWMPReview & repeat
We review the outcomes of our work so far, and then do it all over again!
About DWMPMore about DWMP
Why do we need DWMP
We produce our plans on guidance from Water UK, so we can continue to provide effective services to you, our customer.
1000's of hours of analysis
We can't make a plan if we don't know what we're planning for! We use computer models to help us predict the future.
What it means for you
Drainage and wastewater services are vital to your health and our environment. We need to make sure we're ready for the future, to safeguard our services.
Questions and answers
How often is our DWMP carried out?
The DWMP is carried out every five years.
How can customers get involved in the planning process?
If you want to help us or give feedback on the DWMP, we'd love to hear from you. Email our team at dwmp@nwl.co.uk and we'll get back to you.
What if I'm concerned about the plan you have for my region?
We appreciate any concerns you may have, and our team are more than happy to discuss any question. Email us at dwmp@nwl.co.uk and we'll get back to you within ten working days.
How long will it take before you carry out the improvements in the plan?
The DWMP is about planning for the future.
At this stage, any improvements identified will be submitted to our future work plan. As we get closer to a time when the improvements can be carried out, we'll contact customers about any works in their area.
To see our improvement works and schemes going on in your area, take a look at our Community Portal.
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