COVID-19 - Information for Developers

We're continuing to work hard to maintain normal levels of service during the pandemic. Currently, we are carrying out all main laying and water service connection activity, provided the working environment is safe. 


We have published our COVID-19 health and safety information, to answer commonly asked questions.


Please call our Developer Services team on 0345 609 4639 or email us at if you need any assistance. You can also email us at if you have any new water service connection queries.


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