Did you know, each one of us generates around 180 litres of waste a day? That's a lot of 'stuff' going into our sewer system.
In this section
Sewer flooding
Learn more about sewer flooding and what to do and who to contact if you experience it
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Bin the Wipe
Wet wipes are the biggest causes of blockages and sewer flooding, and we really need your help
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Misconnections
There are two main types of drain; make sure you're connected to the right ones
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Sewerage ownership
So, who owns the pipes in your home and property? Our team may be able to tell you over the phone
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Rainwise
Reducing the risk of sewer flooding to homes and businesses, and protecting our environment from pollution
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Drainage and Wastewater Management Plans
The basis for long-term planning of drainage and wastewater services
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!