If you're a landlord, and need to tell us about a change to any of your rental properties, you can do it on the TAP.
We’re happy to let you know that the new and improved version of Landlord Tap is now available. Following feedback from users, we've made a number of improvements to make Landlord Tap much easier to use.
If you are experiencing any problems with the new portal, please contact the Landlord TAP Helpdesk on +44207 157 9807, or email LTAPHelpdesk@candc-uk.com
We would also like to know, if possible:
As for what information can you share under GDPR, we have a helpful guide available to download at the bottom of this page.
No, the Landlord Tap is used to:
A Scheduled Account means you can have several properties on one bill. You'll still see the breakdown of what each property costs, but you won't get lots of bills any more.
For more information, please call our Landlord Integrity team on
0345 850 6421.
If your agreement is 6 months or longer, and they pay the water bill, they can apply for a water meter without your permission.