We've supported thousands of our customers with financial help schemes, reduced payment plans and payment breaks. Yet, lots of our customers may be able to get more help from the government.
We've teamed up with Policy in Practice, a third party benefit calculator, to make sure our customers know:
By making this tool available, we're hoping more customers can get the financial help they need.
(Just so you know, the calculator is on Policy in Practice's website, so clicking the button will take you there!)
The calculator is free and simple to use.
As you go through the calculator, you'll see a list of common benefits. The calculator will highlight any benefits you may be entitled to on this list.
The calculator will take around 30 minutes to complete.
Northumbrian Water does not provide the calculations or advice offered by Policy in Practice. The calculator will tell you which government benefits you may be entitled to but is not a guarantee you will be able to claim those benefits.
The calculator is used to find out which benefits you may be entitled to claim from the government and is not used to calculate your bills or eligibility to our financial help schemes and tariffs.