Closing your customer account

Need to close your account with us? It's easy.

If you're moving out of our supply area or you no longer need your customer account, closing it is easy.

Simply tell us you're moving out with our online form. It will take around three minutes to complete and you'll be on your way.

Things you'll need

To keep things quick and easy, you'll need your customer account number. It's either 10 or 12 digits long, and you'll find it on a recent bill from us.

Once you've submitted the form, we'll be able to update your account, send you a final bill and bid you a fond farewell.