If you're moving out of our supply area or you no longer need your customer account, closing it is easy.
Simply tell us you're moving out with our online form. It will take around three minutes to complete and you'll be on your way.
To keep things quick and easy, you'll need your customer account number. It's 10 digits long, and you'll find it on a recent bill from us.
Once you've submitted the form, we'll be able to update your account, send you a final bill and bid you a fond farewell.
Who doesn't love a freebie? Save money, save water, with our water saving kits
Claim your kitWater quality is checked at every stage on its journey to your taps
Find out moreCut down on plastic and stay hydrated on the go, with our Refill scheme
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