Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
From checking your stop tap works to advice on different tastes and smells, you'll find lots of information here
We're sad to see you go, but it's been a pleasure!
We serve a big area here in the North of England
You're not alone. If you're struggling to pay your bill, we want to help
Wet wipes are the biggest causes of blockages and sewer flooding
From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!