Moving home

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Moving home

Whether you are new to the area or an existing customer moving house, you can tell us quickly and easily online.

Just so you know

We get lots of customers telling us they think their water tastes strange after moving house.

On moving day, please remember your water might come from a new water source. That means your old home may have used water from rivers, but your new home uses water from a reservoir.

You′ll quickly get used to the new taste, so don′t worry. In the meantime, chill your water in the fridge before drinking it. This helps the flavour.

Why not take a look at our Moving Day Checklist? It′s got more tips and advice to help make moving day flow a little easier.

Downloadable content

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    Welcome to your new home

    Everything you need to know to help you to settle in to your new home.


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