Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
We work in the North East and South East of England
Our experienced team are ready to help you
See how our wholesale team works to meet retailers' needs
Get access to our water meter data
Download our non-household policy documents
More information on the Water Industry Accredited Entity Scheme (WIRSAE)
Take up our commercial meter reading services
Our Wholesale Charges Scheme under the terms of our Instrument of Appointment and Ofwat′s statutory guidance
Our secure portal for Retailers, NAVs and their services
Hello. We're carrying out essential maintenance to our website, so our online services, and online accounts, will be unavailable from 8pm on Friday 6th December. We should be back to normal from Monday morning. Thanks for your patience.