What can we do for you?
Policies best practice and guidance
Download our non-household policies, guidance documents and meter menu. See our RWG best practice compliance statement and service levels
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Accredited Entities
More information on the Water Industry Accredited Entity Scheme (WIRSAE)
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Wholesale charging
Our Wholesale Charges Scheme under the terms of our Instrument of Appointment and Ofwat′s statutory guidance
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Water's worth saving
Come rain or shine, it's important that we all remember to use water wisely. We've got lots of water-saving tips to help you make a difference to your water usage.