As a wholesaler, we're happy to serve the NAVs we work with.
Do you want to contact our team?
Email them at wholesale@nwl.co.uk.
You can also call 0345 604 0193, Monday to Friday, from 9am to 5pm (excluding bank holidays, of course).
We provide our NAVs with:
- a Wholesale Account Manager
- arrangements for your bulk supply/discharge agreements
- a portal for secure transfer of data
- help and support with other teams within Northumbrian Water and Essex & Suffolk Water
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!