Leak allowance

If you find and fix a leak in your property within 30 days, you might qualify for a leak allowance.

What's a leak allowance?

A leak allowance reduces your high bill, to cover the cost of water you've lost through a leak.

Why do you give me a leak allowance?

We don't think it's fair you pay for water that you haven't used. Instead, we want to reward you for getting that leak fixed.

Leakage is a big waste of water, and we don't want that.

How do I qualify?

First, you need to have a water meter. 

When you fix the leak, take a meter reading. Around two weeks later, please take another reading.

We'll need these meter readings to calculate the correct bill.

Find out how to find and read your water meter here.