WaterSure is designed to ease those worries.
This scheme caps your metered charges, so if your household uses more water than usual, for reasons that cannot be helped, you won't be charged.
Instead, your charges are based on the average charge of a similar household.
WaterSure is available to any customer who meets the qualifications.
To qualify for WaterSure, you must have a water meter.
You must receive at least one of the following benefits:
Finally, you must also have either:
You can download our application form at the bottom of this page.
Fill it in, and either post it back to us, to the address on the form, or scan the document and email it to us.