The bill cap scheme caps your metered bill, so you don't pay extra if you need to use more water due to a large family or a medical condition that requires a lot of water, and you receive income-related benefits.
The bill cap scheme can help you if:
You must meet all three criteria above to be eligible.
Complete the application form below and return it by post or email to the address provided on the form.
You can also apply by calling us on 0345 733 5566. We're available from 8am to 7pm, Monday to Friday and 8am to 1pm on Saturday.
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