What's a Combined Sewer Overflow?
Combined Sewer Overflows (CSO) help protect homes, buildings, and land from flooding.
They're 'backup sewers', and collect overflowing wastewater when our normal sewers are overloaded. This is often the result of severe rainfall.
Without CSOs, we would face big issues around sewer flooding.
Our CSOs operate with the consent of the Environment Agency.
We work with the Cleaner Seas Forum to provide voluntary, real-time Combined Sewer Overflow information, so people know if and when our bathing waters are affected
IMPORTANT
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!