Northumbrian Water
Building and developing
Our Group
Careers
Accessibility tools

Services
Services
Need helping paying your bill?
If you're struggling to pay your bill, we've got lots of ways we can help you
Help
Your local area
Account
Account

Make payments, check your balance, track your usage and more.
Managing your account has never been easier
For a little extra support
Click here to sign up to our free Priority Services online
Search
Accessibility tools

Services
Services
Need help paying your bill?
If you're struggling to pay your bill, we've got lots of ways we can help you
Help
My local area
My account
My account

Make payments, check your balance, track your usage and more
Managing your account has never been easier
Need help paying your bill?
If you're struggling to pay your bill, we've got lots of ways we can help you
Search
Accessibility tools

Search

coffee and laptop on table

Home
Privacy

Privacy Policy

In this section

person working on laptop at table

Privacy basics

Our privacy policy made simple

Find out more

mugs of tea on kitchen worktop

Privacy in more detail

For more, crystal clear information

Find out more

person holding mobile phone

Your privacy rights

We want you to know what your rights are

Find out more

women with headset using laptop

Privacy policy for priority services customers

Your Privacy Matters

Find out more

man and woman reading leaflet

Smart Metering privacy policy

Your privacy matters

Find out more

man using computer

Privacy contacts

Need to get in touch? Who to talk to and when

Find out more

Are you sure?

Changes are waiting to be saved

Our Group
Business
Landlords
Building & developing
Wholesale services
Contact us

Legal
Privacy
Accessibility
Modern slavery statement
Cookies
Careers
Accessibility and language options

Northumbrian Water Limited

Registered in England and Wales

Company Number: 02366703

Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ

Which account would you like to use?

Selected account

Selected property