Please tell us where you live
Your date of birth
Your customer account number (no spaces needed!)
(optional)
How do you pay your bill?
When did you move in?
Please select
1
2
3
The address you're moving from
When are you moving out?
How do we work out your bill?
When we don't have an updated meter reading, we'll use a very accurate estimate to give you your final bill, using previous readings.
Your bill is based on Rateable Value, so it's already on its way.
We'd love a meter reading within 5 days of your moving date.
If you want to give us a meter reading, please complete this home move form within five days of your moving date
Sorry, you can't submit a meter reading because you moved over 5 days ago
Your water meter details
How do we work out your bill?
When we don't have an updated meter reading, we'll use a very accurate estimate to give you your final bill, using previous readings.
Your bill is based on Rateable Value, so it's already on its way.
We'd love a meter reading within 5 days of your moving date.
Give a meter reading
You can choose to give us a reading here. Meter readings keep your bills right and let you track your usage.
You've tried to give a meter reading that is much higher than your previous reading. Please check your meter and try again.
Sorry, there's a problem with your reading, please check your meter and try again.
Top tip for reading your meter
We don't need the numbers in red, so don't put them in
Please tell us their name here, if you know it
How do you want to get your final bill?
We'll email you when your final bill is ready to view on your online account
We'll email you when your final bill is ready to view on your online account
You'll get your bill in the post.
You haven't provided an address yet
We'll send a confirmation email of your move to this email address
You're moving out from
Address
You're moving out on
Your meter reading
The new occupier's name
Sorting the bill
Download our app
We've added new features! Make payments quickly and easily with Apple Pay and Google Pay, and use the app to give us your meter readings.
Download for free from the Apple App Store or Google Play now.
Which account would you like to use?