Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Check our supply area map to find out if you're one of them.
It will show you the full area we serve, from bonny Berwick to the 'Boro on Teesside.
Wet wipes are the biggest causes of blockages and sewer flooding
Cut down on plastic and stay hydrated on the go, with our Refill scheme
Financial support, bills in Braille, language translation and more
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!