We're proud to serve nearly 3 million customers in the North East of England.
Check our supply area map to find out if you're one of them.
It will show you the full area we serve, from bonny Berwick to the 'Boro on Teesside.
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Financial support, bills in Braille, language translation and more
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Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!