Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Never lose a plastic card again by carrying a digital PayPoint card on your smartphone! Download our free Northumbrian Water app to use your digital PayPoint card now.
Would you like a new plastic payment card? Ask for one to be sent to your home by calling our friendly team on 0345 733 5566 or through your online account.
Use Messenger to get in touch with us with questions about your account, service and more
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!