It's important that the emergency numbers are used for emergencies only.
If you're having less urgent issues with your water or sewerage services, please call 0345 717 1100.
If you need to call us about your bills, payments or account, please call 0345 733 5566.
These lines are open 8am to 8pm Monday to Friday, and 8am to 1pm on Saturdays.
It's much quicker to use your online account for the day-to-day things like:
and lots, lots more.