It's important that emergency numbers are used for emergencies only.
If you have no water, please call us on 0345 717 1100.
If you're having other issues with your water or sewerage services, please call 0345 717 1100. This line is available 24/7.
If you need to call us about your bills, payments or account, please call 0345 733 5566. This line is open 10am to 4pm Monday to Friday, and 9am to 12pm on Saturdays.
It's much quicker to use your online account for the day-to-day things like:
and lots, lots more.