Meeting your appointments, keeping you informed, providing our services to the best of our abilities. We aim to get it right, first time, every time.
For more information about our Guaranteed Standards of Service download the 'Our promise to you' leaflet below.
Wet wipes are the biggest causes of blockages and sewer flooding
Find out more about Bin the WipeCut down on plastic and stay hydrated on the go, with our Refill scheme
Fill up on information hereFrom bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Find out more about Priority Services