We have an experienced team here to help and support you. If you need any help, or have questions, ask away.
We know you'll have lots on your mind at this time. To help where we can, we've set out a list of things you'll need:
Don't worry if you don't have all the information, our team will still be able to help.
If you don't want to call us, that's okay! We have an online contact us form which you can fill out in your own time. You can also email us any documents if necessary, to webbill@nwl.co.uk
You're not alone. If you're struggling to pay your bill, we want to help
Talk to us about financial supportFrom bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Find out more about Priority ServicesTake away the worry, with our Priority Services and financial support schemes
Find out more