Many wipes are made from plastic, which means they don’t break down in water like toilet roll. Our toilets and sewer pipes are not designed for wipes. Even if the wipes aren’t in your toilet bowl, they might get stuck in the pipes near your home, or someone else’s.
Flushed wipes contribute to more than 60% of sewer blockages in the North East: it’s a huge issue.
Flushing the wrong things down the toilet cause huge problems inside customers’ homes, in our communities and our environment.
Things that shouldn’t be flushed include period products which also contain a lot of plastic. Switching to plastic free or reusable products is far better for the planet. Find out how you can Rethink Periods here.
Wrongly flushed items are a nightmare for everyone as they can cause all sorts of problems inside customers' homes, in the communities we live in and for the environment.
Northumbrian Water is working hard to raise awareness of these issues, so that you know about the problems wet wipes can cause.
When sewage can’t flow down the sewer pipes because of a blockage, it has to go somewhere else. This could be your street, garden or even back into your home through the toilet, or drains in your bath, sink and shower, flooding your bathroom and home.
The only wipes that can safely be flushed are wipes that have passed the water industry’s standard, ‘Fine to Flush’.
So unless they have the official 'Fine to Flush’ symbol, toilet wipes, baby wipes, make-up wipes and cleaning wipes should all be binned after use - even ones that say they are flushable.
Please tell your family, friends and neighbours to Bin the Wipe.
Blockages can cause misery for you, your neighbours, our customers and our colleagues.
No. It really is as simple as that.
We’d still rather you didn’t flush ANY wipe. It’s the only certain way to make sure your wipe doesn’t cause sewer strife!
However . . .
Fine to Flush is the only official standard identifying which wipes can be flushed down toilet safely.
Companies can apply for their products to be tested independently by Wrc (approved by Water UK, which represents the water industry) to see if they meet the Fine to Flush criteria, and in doing so will be allowed to use the labelling 'Fine to Flush'.
Whilst we would always prefer our customers to Bin The Wipe, we do acknowledge and welcome the work that has been done to improve labelling and test products in accordance with the fine to flush standard.
We, and the rest of the water industry, are trying to encourage manufacturers to stop using the term, but such processes take time, which is why we ask people to not flush any wipes. That can be done now.
The testing that manufacturers carry out, which is not in accordance with fine to flush, in order to ‘prove’ flushability, doesn’t accurately reflect the reality the conditions within a drainage system and therefore what happens to a wipe when it’s flushed.
The mild turbulence as they’re washed through the u-bend really does very little and certainly doesn’t break them up and stop them from settling or snagging in sewers and contributing to blockages.
Yes, it can.
Remember that your sewer pipe will meet up with those of your neighbours . . .
. . . then the rest of the street . . .
. . . then other streets close by . . .
. . . and in some cases large sections of your village or town, if not the whole area, before reaching a treatment works.
So, your 'one little wipe' can meet up with the 'one little wipes' of thousands of other people along the way (plus lots of other things that get wrongly flushed).
That means it could end up in a blockage near your home, or further away, and, while you may never know about it, it really could be horrific for someone.
A wipe can settle or snag in any sized pipe.
Plus, we have 18,000 miles of sewer in the North East. While we carry out upgrades and maintenance across our network, replacing it all would mean decades of disruption and be very expensive – with our customers inevitably seeing bills rise.
Whereas, not flushing wipes is a free, instant change that we can all make to achieve the same result.
Yes. And we do. Check out this video to find out more about the tools our teams use.
Yes. We don’t want to, but we can, and we have.
What we really want, though, is for customers to hear our Bin The Wipe message and make the change before it ever comes to that.
However, when people continue to repeatedly flush wipes when we have asked them not to, and explained the good they can do by not using their toilet as a bin, we can:
It sounds like you’ve been very lucky.
But maybe other people haven’t been so lucky.
Your wipes may have contributed to a blockage elsewhere in the network that has backed up into someone else’s home.
Or it may have caused a surcharge into the environment.
Imagine if a friend or relative experienced sewage flooding into their home because of your flushing habits.
Time to Bin The Wipe?
People use wipes for all sorts of things.
They’re so handy, we know it would be a waste of time asking people not to use them, which is why, when we say 'Bin The Wipe', we mean put them in the bin, not stop using them.
However, most wipes contain plastics, so we welcome when customers choose to replace them with products that are better for the environment, such as flannels.
One of our Apprentices created a series of videos, trying out some alternatives that can be used for make-up removal and you can watch them here.
It’s true that the maintenance of sewers is part of the service we provide that is paid for by customers’ bills.
However, flushing wipes is a misuse of the sewer network, which is there to take toilet paper, pee and poo. Putting items in the sewer that can cause blockages is illegal under the Water Industry Act 1991.