Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Our COVID19 response and information for customers.
Check for works, leaks and water quality reports
You're not alone. If you're struggling to pay your bill, we want to help
High bills can come as a shock, and we want to help you work out how it was calculated
From bills in Braille to password schemes so you always know when we're visiting, our free Priority Services are here to help
Spotted a leak in the street? Check it's been reported!
Wet wipes are the biggest causes of blockages and sewer flooding
Our mission: clean, clear water that tastes good
When the weather turns, it can freeze pipes - cutting off your water supply or even causing your pipes to burst.
It's quick, easy and secure to pay your bills on our smartphone app
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ