Water saving visit
Water’s worth saving more than ever before.
On average our customers are using around 150 litres a day, but some of our highest users are using 290 litres or more each day. This is around two extra bathtubs per person, per day!

We are offering you are free home water visit to help you save water, energy and money in and around your home. You will help us to make sure there is enough water for future generations and help protect our local environments too.
Other households in your area are already taking part and are making a difference. Don’t miss out, book your appointment today!
Did you know?
The kitchen sink is the source of most water-related carbon emissions in the home. Using a bowl for rinsing dishes instead of a running tap, will save around 666kg of CO2 a year, roughly the same as a return-trip flight between London and Oslo. Using and heating less water will save you money on your water and energy bills too!

Sign-up today!
Or call 0800 0987 889 – Mon-Fri 9:00am - 5:00pm
Next steps after signing up
This is just the first step . . .
We will be in touch shortly after your home water saving visit to see how things are going but if you have any questions before then, please view our FAQs below or contact us on savingwater@nwl.co.uk
Questions and answers about your visit
The water and energy saving products we offer including the fitting is all free of charge. Our plumbers will not sell any products or services to you this project is all free of charge.
It's so easy. Just fill out the online form and we will give you a call.
We will give you a call to arrange an appointment at a time and date convenient for you.
This will ensure we can contact you to arrange a time and date for your visit. Don't worry though we know how annoying it is to get cold calls so we promise not to pass your number onto anyone else. It will only be used for the purpose of the waters worth saving project and will then be held securely in accordance with GDPR regulations.
All staff will only arrive at your home on the pre-arranged date and time and will carry a photographic ID badge you can arrange for a personalised password which you can ask for when we arrive to confirm their identity.
This offer is not open to everyone and the opportunity to take part is limited. We are targeting our high water using customers to offer them a free water saving visit. We will check some details with you like how many people are living in your home to check you are suitable for the visit first.
For complete peace of mind we offer a free 12-month guarantee on all the water saving products and fitting. Just call us on 0800 0987 889 if you need us.
We expect the visit to take around one hour.
The plumber will provide advice and information about your water use, check for any leaks and repair where possible and install free water saving products where suitable.
As you are on a water meter, if you save water, you will see the savings on your bill. If you would like to know more, you can log in and check your water use on your online account. After the visit, it’s over to you to make sure you save water, by using the products provided and making the changes suggested at the visit.
It looks like you may be using more than your neighbours. We will check this first before booking a visit to confirm your use. Water’s Worth Saving aims to help customers using more than 290 litres per person per day to save water and reduce waste.
At the visit, you will sign a statement which grants you a 12 month guarantee from the date of your visit.
As well as saving water, energy and money, by taking part and becoming more water efficient you will help us to make sure there is enough water for future generations and help protect our local environments too. We never ask you to restrict your water use, but be mindful and reduce water waste.
That’s not a problem just let us know what extra support you need at the time of booking and we will do our best to help. Sign up to our Priority services register here.
Not really but it would be handy to keep surfaces around water using appliances clear for access.
Useful links
Are you sure?
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