If you get a qualifying benefit from the Government, and you're more than £50 behind on your payments to us, Water Direct can help you.
You'll fill in an application that we take to the Department of Work and Pensions (DWP).
The DWP will decide if we can collect payments straight from your benefits, before they're paid to you. This means you don't need to worry about forgetting to make payments.
The payments will go towards paying off money owed, as well as your latest bill.
We'll also stop any recovery action, as long as you use Water Direct.
If you think this scheme could help you, take a look at the qualifying benefits and fill in our online application form, or call our team on 0345 733 5566.
To apply for Water Direct, you must have an active, open account with us, and you must receive one of the following benefits:
You can also use Policy in Practice's calculator, to find out what benefits you may be entitled to.