Leaks

Seen a leak in the street or in your home?

Find out what to do if you've found a leak, who's responsible for them, and how to check for leaks in your home.

Leaks in the street

If you've found a leak in street or footpath, please report it online so we can investigate it quickly. You'll also be able to check if it's already been reported.

If a leak has stopped your water supply, call our emergency leakline on 0800 393 084.

Leaks in your home

If you think you have a leak, follow our advice on how to check for leaks in your home.

Leaks in your home or on your property are your responsibility to fix. You'll need to contact an approved plumber at WaterSafe Register to help with the repair.

If you find a leak and fix it within 30 days you can apply for a leak allowance.