Our mission: clean, clear water that tastes good.
To learn about colours in water, tastes, smells and more, read on!
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More from Northumbrian Water
I like mine
Ice cold, with a slice of lemon... However you like yours, we just add water
How do you like yours?
I like mine
Piping hot! But, do you add the milk first? However you like yours, we just add water
How do you like yours?
Important
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!