Website temporarily unavailable

Our website and app are unavailable while we carry out essential maintenance

This service is unavailable from:
2:45pm Friday 17 July 2026 until 5:00pm Sunday 19 July 2026.

Please visit the Northumbrian Water Group (NWG) website for emergency contact numbers, incident updates and support information.

We apologise for the inconvenience and thank you for your patience while we complete this work.