Good luck on your move. We need to check a few details with you, so let's get started.
Indicates a required field
The address you're moving from
When are you moving out?
How do we work out your bill?
When we don't have an updated meter reading, we'll use a very accurate estimate to give you your final bill, using previous readings.
Your bill is based on Rateable Value, so it's already on its way.
We'd love a meter reading within five days of your moving date.
If you want to give us a meter reading, please complete this home move form within five days of your moving date
Sorry, you can't submit a meter reading because you moved over five days ago
Your water meter details
Serial number
This number is unique to your meter, so you know which one belongs to your home
Your meter is found
Last meter reading
Meter reading type
Serial number
This number is unique to your meter, so you know which one belongs to your home
Your meter is found
Last meter reading
Meter reading type
How do we work out your bill?
When we don't have an updated meter reading, we'll use a very accurate estimate to give you your final bill, using previous readings.
Your bill is based on Rateable Value, so it's already on its way.
We'd love a meter reading within five days of your moving date.
You can choose to give us a reading here. Meter readings keep your bills right and let you track your usage. If you can't give a reading, don't worry. We'll use previous readings to estimate your bill.
You've tried to give a meter reading that is much higher than your previous reading. Please check your meter and try again.
Sorry, there's a problem with your reading, please check your meter and try again.
Top tip for reading your meter
We don't need the numbers in red, so don't put them in
If you have an lcd meter, only enter numbers without a dash above them
Do you know who is moving into this address?
Don't worry if you don't know this information
Please tell us their name here, if you know it
Your last bill from us
Indicates a required field
How do you want to get your final bill?
We'll email you when your final bill is ready to view on your online accountWe'll email you when your final bill is ready to view on your online account
You'll get your bill in the post.
You haven't provided an address yet
We'll send a confirmation email of your move to this email address
