Win £500 cash prize*
For a chance to win sign up for an online account and paperless billing before 30 September 2020.


This competition has now ended.


It’s easy and only takes a minute, so click here to sign up here todayand you’ll be entered into the draw to win £500*.


We want to make managing your finances even easier and faster, when it suits you. It’s all in one place, and lets you:

  • view your bill and make payments
  • set up or update your Direct Debit
  • see if you can save money on a water meter, and
  • apply for a water meter.


If you have a water meter, you can also:


  • compare your water usage with similar homes
  • see detailed information and how much water you are using
  • receive tips to help you use less water and save money, and
  • update meter readings.


Sign up for an online account and paperless billing before 30 September 2020, and you'll be entered into a prize draw to win a £500* prize. The £500 will be provided as a £500 prepaid Mastercard. *Terms and conditions apply.

Terms and conditions

Online account sign up terms and conditions


This prize draw is being held by Northumbrian Water Limited, whose registered office address is Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ.


The prizes, being two separate prizes of £500 prepaid Mastercards, (one prize for each of Northumbrian Water Limited’s operating areas, namely (1) the North East of England and (2) the South East of England), is non-transferable.


Northumbrian Water Limited accepts no responsibility for how the prize winners use their prepaid Mastercard.


It is the responsibility of the individual prize winners to ensure that they adhere to any applicable terms and conditions that apply in relation to their use of the Mastercard, which can be found at


In addition, where the prize winner is under the age of 18 years old, it is the prize winner’s responsibility to ensure that the Mastercard is used appropriately and legally in relation to purchases where an age restriction applies.


Entry in to the prize draw opens on 1 May 2020 and closes at midnight on 30 September 2020.


There will be two overall winners (one in each of the operating areas referred to selected by Northumbrian Water Limited at random from the contact information provided during the sign up process.


If the Mastercard is lost, damaged or stolen it will not be replaced. The winner will be notified using by the contact details they provide during the sign-up process. Only one entry allowed per household. Entrants must be eligible to sign up for a Northumbrian Water Limited account. This prize draw is not open to employees of Northumbrian Water Limited.


In entering the prize draw, you confirm that you are eligible to do so and eligible to claim the prize. Northumbrian Water Limited may require you to provide proof that you are eligible to enter the prize draw. The decision of Northumbrian Water Limited is final and no correspondence or discussion will be entered into.


Prize winners’ details will not be published anywhere but, provided that the prize draw winner provides its consent to us to do so, will be available to members of the public for one month after the closing date of the prize draw by request to


The prizes will be sent by Special Delivery to the winners by 31 October 2020. By entering the prize draw you are consenting to these terms and conditions.


Terms and conditions published: 9 June 2020

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