Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
It's easy to find out about water disruptions, and your water quality reports, by typing a postcode or address.
We aren't aware of any issues in this area. If you need to report a problem, click "Report a problem" at the top or bottom of this page.
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
Our contact centre advisors are very busy helping customers, and you may need to wait longer than usual if you try to call.
If you want to make a payment, set up a payment plan, apply for a meter, or tell us you're moving home, you can use our website. It's quick and easy, and you'll be all done in less than ten minutes!