We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
Northumbrian Water is urging customers to be on their guard for frozen pipes during the cold snap.
• Turn off valves to outside taps.
• Ensure pipes are properly insulated, both inside and out.
• Set heating to come on for short periods every day to prevent pipes freezing.
• Make sure pipes and tanks in the loft are lagged.
• Check for draughts around windows and doors and insulate if needed.
• Keep the name of a local plumber handy in case of emergency.
• Customers should find out where the property’s internal stopcock is located and check that it works.
Further useful information can be downloaded from www.nwl.co.uk/Beatthefreeze.aspx
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