Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Important information for customers in North Tyneside

We are currently carrying out a major £30 million scheme to clean or upgrade 156km of trunk water mains in Northumberland, North Tyneside and Newcastle. The scheme will involve cleaning 5km of pipe in the Great Lime Road area of Killingworth. As a result residents in Hadrian Park, Cochrane Park, Longbenton, Benton, Killingworth, Palmersville, Forest Hall, Willington and Wallsend may experience occasional discoloured water for short periods of time.  For further information please view the news release, Clear advice for customers.

Frequently asked questions 
Contact us - How can I contact you?
Moving house - I am about to move house what do I need to do?  
Meter readings - Can I submit my meter reading online? 
Metering - What are the benefits of a water meter?
Download library - Where can I download your latest publications?

 

Features

Manage your bill online. NW bill

Find out more how you can view your bill online.

Using water wisely Waterbutt

Find some useful tips how you could save water.

Water quality blue water

Find out about the quality of drinking water in the north east of England.

Corporate responsibility Corporate responsibility feature

Find out more regarding our corporate responsibility strategy.

Latest News

20/08/2010 All aboard with the RNLI

06/08/2010 Clear advice for customers

05/08/2010 Pumping investment into the sewerage network