We have a wide range of services designed for customers who may need extra help.
If English is not your first language, please call our telephone interpretation service on the billing or general enquiries numbers and ask for an interpreter.
Billing enquiries - lines are open from 8:00am until 8:00pm Monday to Friday and 8:00am until 1:00pm on Saturday - 0345 733 5566.
General enquiries about water and sewerage services - lines are open from 8:00am until 8:00pm Monday to Friday and 9:00am until 1:00pm on Saturday - 0345 717 1100.
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A guide to our Priority Services.
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