We have a wide range of services designed for customers who may need extra help.
If English is not your first language, please call our telephone interpretation service on the billing or general enquiries numbers and ask for an interpreter.
Billing enquiries - lines are open from 8am until 8pm Monday to Friday and 8am until 1pm on Saturday - 0345 733 5566.
General enquiries about water and sewerage services - lines are open from 8am until 8pm Monday to Friday and 9am until 1pm on Saturday - 0345 717 1100.
Can we help you?
Can we help you? A guide to our Extra Care services.