Water meters

Installing a meter can reduce water usage and could save you money.

Update your meter reading

PLEASE NOTE: If your bill is being produced when we receive your meter reading, you may still receive an estimated bill. If this happens we will send you a replacement bill based on the readings you have given within 28 days.

Why do you want to submit a meter reading?

To submit a meter reading, you will need:

  • Account name
  • Your customer reference number

    Found on the top right hand side of your bill

    Customer Reference Number location image
    Your property reference number

    Found at the top of the meter reading card we left for you

    Property Reference Number location image
  • Property postcode
  • Meter reading
  • Meter reading date
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