Moving property

Whether you are moving into the area we serve, or moving house, everything is here for setting up or changing your account details.

Existing customer address change

To complete this form, you will need:

  • Account name
  • Your customer reference number

    Found on the top right hand side of your bill

    Customer Reference Number location image
  • Property postcode
  • New address details
  • Meter reading for current and new address (as applicable)
  • New address details
  • Valid email address
  • Contact telephone number
  • Meter reading for new address (as applicable)

Note: If you do not provide us with a meter read where your property has a meter fitted we will estimate your bill based on your move date.

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