We offer a wide range of ways to pay and to help you plan your budget.

Pay your bill online

You can pay your bill online, 24 hours a day using your debit or credit card. For payments made using a credit card there is a charge of 2%.

We accept most major debit and credit cards. Our online form is secure and your card details are protected and safe. 


Important information: Please use an internet browser such as Google Chrome or Firefox - we are currently investigating a timeout issue within Internet Explorer - we apologise for any inconvenience caused.

To complete this online form you will need to provide us with:

  • Customer reference number
  • Account name
  • Property address, including postcode
  • Debit or credit card details



With your help, WaterAid transforms lives by improving access to safe water and sanitation. Find out more