Register

Online now - it′s easy!

Register

Weve made it even easier for you to manage your account with us online. Any time, any where, any device for you to access immediately at your convenience, 24 hours a day, 365 days a year. Its just a click away!

All fields are mandatory unless otherwise stated

Account information

Found on the top right hand side of your bill

Customer Reference Number location image
Date of Birth
Date of Birth (optional)
The date of birth is not valid. You have either entered an incorrect date or have entered a date of birth for a person under 16 years of age which we are unable to accept.
The date of birth is not valid. You have either entered an incorrect date or have entered a date of birth for a person under 16 years of age which we are unable to accept.
-2208988800000
993550745045

Login details

Your password should be between 8 and 30 characters long, and must include at least one letter and one number.
To make sure you have typed it correctly.

For more information about how we use and protect your data please see our privacy statement.

If you sign up to our electronic billing service we will no longer send paper copies of your water bills or payment plan statements by post for any accounts linked to your NWL website registration.

You will receive emails informing you when your water bills and statements are ready to be viewed and you can log into this website to view them.

We will continue to send some items by post, for example any letters we need to send to you.

If a payment on your account is late, we may contact you by text message, phone or letter.

(subject to the following terms and conditions)

  • You must be a Northumbrian Water (NWL) account holder to register.
  • Only one Northumbrian Water account can be associated with an email address.

Benefits

Find out how to pay your bill, save money and water with a meter and how to change your address online.

Set-up process

  1. Register for an online account
  2. Check your email click on the confirmation link
  3. Log in to your account

Already registered

Log in to your account

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