Our operating performance
We use a range of KPIs to measure non-financial performance in the business and these indicators are reviewed by the management team each month.
We′ve created a website where you can find key details about our plan and what it means for you. Find out more
Click on the link below to view an online version of our Annual Performance Report 2019. Find out more
Welcome to Our Finances Explained section of the website – co-created by you, our customers. Find out more
We make sure that our customers are well informed about our services and are at the heart of everything we do. This website gives you an insight into the work we do. Find out more
