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There are currently 200 events in your area:

  • Unplanned event

    DH4 -THE LEAS - HOUGHTON LE SPRING

    Start Date: 10 June 2016, 16:07

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 17:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 10 June 2019, 16:10

    Information about the types of events
  • Unplanned event

    NE10 - SUNDERLAND ROAD - GATESHEAD

    Start Date: 16 April 2019, 13:07

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 16 April 2019, 15:20

    Information about the types of events
  • Unplanned event

    NE4 - NEWCASTLE - NO WATERS LOW PRESSURES

    Start Date: 16 April 2019, 13:33

    Info from Northumbrian Water. Work to resolve a possible water supply issue in your area is due for completion by 5pm. Some supplies may restore earlier. Thank you for your patience. For help with any queries you can contact us on Twitter @nwater_care

    Last Updated: 16 April 2019, 14:07

    Information about the types of events
  • Unplanned event

    NE23- OAKLEY DRIVE- CRAMLINGTON

    Start Date: 16 April 2019, 14:19

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 4pm. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 16 April 2019, 14:21

    Information about the types of events
  • Unplanned event

    TS13 - BOULBY COTTAGES - NO WATER LOW PRESSURE

    Start Date: 16 April 2019, 16:26

    We are aware of an issue that is affecting the water supply in your area. We re currently investigating, and working hard to get this fixed. We ll update you soon. Thanks for your patience.

    Last Updated: 16 April 2019, 16:30

    Information about the types of events
  • Unplanned event

    NE66 - NORTH FARM - ALNWICK - LOW PRESSURE NO WATER

    Start Date: 16 April 2019, 16:42

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 18:15hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 16 April 2019, 16:45

    Information about the types of events
  • Unplanned event

    DL4 - ELDON HALL FARM- SHILDON

    Start Date: 16 April 2019, 18:12

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 16 April 2019, 19:24

    Information about the types of events
  • Unplanned event

    DH7-CHALFONT WAY- MEADOWFIELD-DURHAM

    Start Date: 17 April 2019, 10:45

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 17 April 2019, 10:48

    Information about the types of events
  • Unplanned event

    NE29- SPRING TERRACE-NORTH SHIELDS

    Start Date: 17 April 2019, 11:32

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 17 April 2019, 11:34

    Information about the types of events
  • Unplanned event

    DL3- VINE STREE- DARLINGTON

    Start Date: 17 April 2019, 12:09

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 17 April 2019, 12:09

    Information about the types of events
  • Unplanned event

    DL6 - SCUGDALE ROAD - SWAINBY - NO WATER LOW PRESSURE

    Start Date: 17 April 2019, 13:52

    We re still working hard to fix a burst water main in your area. We expect to finish our work by 18:00hrs and will continue to update you on our progress. Thanks for your patience.

    Last Updated: 17 April 2019, 16:12

    Information about the types of events
  • Unplanned event

    TS19 - MARIA DRIVE - STOCKTON ON TEES - MAINS REPAIR

    Start Date: 23 April 2019, 10:27

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 11:30hrs.You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 23 April 2019, 10:34

    Information about the types of events
  • Unplanned event

    NE31 - QUEENS CRESCENT - HEBBURN - MAINS REPAIR

    Start Date: 23 April 2019, 11:34

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:45hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 23 April 2019, 11:40

    Information about the types of events
  • Unplanned event

    NE21 - EAST WINLATON - PRESSURE FLUCTUATIONS DISCOLORATIONS

    Start Date: 24 April 2019, 11:22

    We re carrying out work in your area to fix a burst water main. We expect this to be completed today. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 April 2019, 11:27

    Information about the types of events
  • Unplanned event

    NE48 - WARK

    Start Date: 24 April 2019, 14:22

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 17:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 24 April 2019, 14:31

    Information about the types of events
  • Unplanned event

    DH7 - WEST DRIVE - LANCHESTER - NO WATER LOW PRESSURE

    Start Date: 25 April 2019, 13:00

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 25 April 2019, 13:04

    Information about the types of events
  • Unplanned event

    TS18 - WILLOWDENE AVENUE - STOCKTON - DISCOLORATION

    Start Date: 25 April 2019, 13:31

    We re carrying out work in your area. We expect to be finished by 15:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 25 April 2019, 13:33

    Information about the types of events
  • Unplanned event

    DL3 - CLEVELAND AVENUE - DARLINGTON

    Start Date: 25 April 2019, 13:47

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 15:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 25 April 2019, 13:52

    Information about the types of events
  • Unplanned event

    SR4 - BARNES VIEW - SUNDERLAND

    Start Date: 25 April 2019, 16:04

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 25 April 2019, 16:27

    Information about the types of events
  • Unplanned event

    TD15 - THIRD PARTY DAMAGE - NO WATER & LOW PRESSURE

    Start Date: 25 April 2019, 18:18

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 25 April 2019, 18:50

    Information about the types of events
  • Unplanned event

    TD15 - THIRD PARTY DAMAGE - NO WATER & LOW PRESSURE

    Start Date: 25 April 2019, 19:16

    We are carrying out work in your area to fix a burst water main, caused by a third party. We expect this to be continue most of tonight and work should be finished by 12am. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 25 April 2019, 19:21

    Information about the types of events
  • Unplanned event

    TS21 - CRAGSIDE - SEDGEFIELD - NO WATER LOW PRESSURE

    Start Date: 26 April 2019, 14:31

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 26 April 2019, 14:32

    Information about the types of events
  • Unplanned event

    DL14 - DELEWARE AVENUE - NO WATER & LOW PRESSURE

    Start Date: 26 April 2019, 19:39

    We are working to repair a burst water main in your area. We will switch the supply back on as soon as we can. If you notice any discoloured water, or lower pressure, please go to Information about types of events below for help. We will update you again tomorrow. Thanks for your patience.

    Last Updated: 26 April 2019, 19:42

    Information about the types of events
  • Unplanned event

    TS15 - PICTON

    Start Date: 27 April 2019, 09:29

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 27 April 2019, 13:34

    Information about the types of events
  • Unplanned event

    DH6 - SHERBURN - LUDWORTH

    Start Date: 27 April 2019, 10:33

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 27 April 2019, 13:43

    Information about the types of events
  • Unplanned event

    SR4 - PITCAIRN ROAD - SUNDERLAND

    Start Date: 27 April 2019, 11:20

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 27 April 2019, 13:03

    Information about the types of events
  • Unplanned event

    NE2 - SANDYFORD ROAD - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 29 April 2019, 09:56

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 29 April 2019, 10:01

    Information about the types of events
  • Unplanned event

    NE12 - SILVERSTONE - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 29 April 2019, 10:10

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1130hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 29 April 2019, 10:13

    Information about the types of events
  • Unplanned event

    DH1 - NEWTON HALL - NO WATER & LOW PRESSURE

    Start Date: 29 April 2019, 11:20

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 29 April 2019, 13:38

    Information about the types of events
  • Unplanned event

    DH1 - CARR HOUSE DRIVE - NO WATER & LOW PRESSURE

    Start Date: 29 April 2019, 14:09

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 29 April 2019, 14:13

    Information about the types of events
  • Unplanned event

    TS5 - THORNFIELD ROAD -MIDDLESBROUGH

    Start Date: 30 April 2019, 13:02

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 30 April 2019, 13:49

    Information about the types of events
  • Unplanned event

    NE71 - HUMBLETON - WOOLER - NO WATER & LOW PRESSURE

    Start Date: 30 April 2019, 13:35

    We are aware of an issue that is affecting the water supply in your area. We re currently investigating, and working hard to get this fixed. We ll update you soon. Thanks for your patience.

    Last Updated: 30 April 2019, 13:34

    Information about the types of events
  • Unplanned event

    TS23 - CHEVIOT CRESCENT - BILLINGHAM

    Start Date: 30 April 2019, 14:37

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 17:45hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 30 April 2019, 14:43

    Information about the types of events
  • Unplanned event

    NE46- SANDHOE-HEXHAM-

    Start Date: 01 May 2019, 09:42

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 01 May 2019, 09:46

    Information about the types of events
  • Unplanned event

    NE2 - WOODTHORNE ROAD - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 01 May 2019, 09:49

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 01 May 2019, 09:54

    Information about the types of events
  • Unplanned event

    DL16 - ST ANDREWS ROAD - SPENNYMOOR

    Start Date: 02 May 2019, 10:11

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 02 May 2019, 13:17

    Information about the types of events
  • Unplanned event

    NE34 -AUCKLAND AVENUE - SOUTH SHIELDS

    Start Date: 02 May 2019, 14:03

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 02 May 2019, 14:38

    Information about the types of events
  • Unplanned event

    DL14 - DELAWARE AVENUE - EVENWOOD - NO WATER & LOW PRESSURE

    Start Date: 02 May 2019, 19:07

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 02 May 2019, 19:12

    Information about the types of events
  • Unplanned event

    NE29 - LUDLOW AVENUE - NORTH SHIELDS - NO WATER & LOW PRESSURE

    Start Date: 03 May 2019, 10:10

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1300hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 03 May 2019, 10:16

    Information about the types of events
  • Unplanned event

    TS4 - MARTON AVENUE - MIDDLESBROUGH - NO WATER & LOW PRESSURE

    Start Date: 03 May 2019, 12:57

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 03 May 2019, 12:59

    Information about the types of events
  • Unplanned event

    SR5 - BAILEY SQUARE - SUNDERLAND

    Start Date: 03 May 2019, 14:45

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 15:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 03 May 2019, 14:47

    Information about the types of events
  • Unplanned event

    NE9 - HIGH STREET - WREKENTON - NO WATER LOW PRESSURE

    Start Date: 03 May 2019, 15:19

    The works have been postponed, we will update you later when this is due to begin. Thank you for your patience.

    Last Updated: 03 May 2019, 15:53

    Information about the types of events
  • Unplanned event

    NE66 -NORTHUMBERLAND STREET - ALNWICK

    Start Date: 03 May 2019, 18:30

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 21:45hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 03 May 2019, 18:33

    Information about the types of events
  • Unplanned event

    DL12 - BRIDGE STREET - BARNARD CASTLE - NO WATER LOW PRESSURE

    Start Date: 07 May 2019, 13:26

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 14:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 07 May 2019, 13:28

    Information about the types of events
  • Unplanned event

    NE64 -OAKWOOD AVENUE- NEWBIGGIN BY THE SEA

    Start Date: 08 May 2019, 11:00

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 08 May 2019, 14:00

    Information about the types of events
  • Unplanned event

    DL17 - RAVENSWORTH ROAD - FERRYHILL

    Start Date: 08 May 2019, 12:07

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:15hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 08 May 2019, 12:13

    Information about the types of events
  • Unplanned event

    NE3 - BALMORAL TERRACE - NEWCASTLE

    Start Date: 09 May 2019, 09:12

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 09 May 2019, 09:53

    Information about the types of events
  • Unplanned event

    NE28 - BROOMFIELD AVENUE - WALLSEND - NO WATER LOW PRESSURE

    Start Date: 09 May 2019, 09:31

    Great news, we ve finished our repairs! If you ve noticed discolouration in your water, or lower pressure, please go to Information about types of events for help. Thanks for your patience.

    Last Updated: 09 May 2019, 10:27

    Information about the types of events
  • Unplanned event

    DH1 - BELMONT BUSINESS PARK, DURHAM - NO WATER & LOW PRESSURE

    Start Date: 09 May 2019, 17:17

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 9pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 09 May 2019, 18:26

    Information about the types of events
  • Unplanned event

    DL2 - FAIRFAX ROAD - MIDDLETON ST GEORGE - DISCOLOURATIONS

    Start Date: 09 May 2019, 20:00

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 09 May 2019, 18:56

    Information about the types of events
  • Unplanned event

    NE8 - GATESHEAD

    Start Date: 10 May 2019, 09:50

    We have identified a possible issue affecting some customers water supplies in your area, which we are currently investigating. We are on site and working hard to provide timescales for a resolution to this problem. We will update you regularly with our progress. Thank you for your patience.

    Last Updated: 10 May 2019, 10:05

    Information about the types of events
  • Unplanned event

    NE25- MELROSE AVENUE-SEATON DELAVAL- WHITLEY BAY-

    Start Date: 10 May 2019, 10:01

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 11:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 May 2019, 10:05

    Information about the types of events
  • Unplanned event

    NE3 - EMBLEHOPE DRIVE - GOSFORTH

    Start Date: 10 May 2019, 10:12

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 10 May 2019, 10:14

    Information about the types of events
  • Unplanned event

    NE3-POLWARTH CRESCENT- NEWCASTLE-

    Start Date: 10 May 2019, 11:51

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 May 2019, 11:55

    Information about the types of events
  • Unplanned event

    NE6 - SUTTON STREET - NEWCASTLE

    Start Date: 10 May 2019, 13:34

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 14:45hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 10 May 2019, 13:38

    Information about the types of events
  • Unplanned event

    NE26 - PERCY AVENUE - WHITLEY BAY - NO WATER & LOW PRESSURE

    Start Date: 10 May 2019, 14:33

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 4pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 May 2019, 14:43

    Information about the types of events
  • Unplanned event

    NE22 - THE GRANGE - NEDDERTON - NO WATER & LOW PRESSURE

    Start Date: 13 May 2019, 12:03

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1PM. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 May 2019, 12:08

    Information about the types of events
  • Unplanned event

    DL3 - FREVILLE GROVE - DARLINGTON - NO WATER & LOW PRESSURE

    Start Date: 13 May 2019, 12:30

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 May 2019, 11:27

    Information about the types of events
  • Unplanned event

    TS29 - LABURNUM CRESCENT - TRIMDON STATION - NO WATER & LOW PRESSURE

    Start Date: 13 May 2019, 12:40

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 May 2019, 12:42

    Information about the types of events
  • Unplanned event

    NE36 - HIRAM DRIVE - EAST BOLDON - NO WATER & LOW PRESSURE

    Start Date: 13 May 2019, 12:55

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 May 2019, 12:58

    Information about the types of events
  • Unplanned event

    NE26- LONGRIDGE DRIVE- WHITLEY BAY

    Start Date: 13 May 2019, 14:42

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 16:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 May 2019, 14:45

    Information about the types of events
  • Unplanned event

    NE3 - THROPTON CRESCENT - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 14 May 2019, 10:27

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 12pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 14 May 2019, 10:31

    Information about the types of events
  • Unplanned event

    DH8- MEDOMSLEY ROAD- CONSETT-

    Start Date: 14 May 2019, 12:32

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 14 May 2019, 12:34

    Information about the types of events
  • Unplanned event

    TS29 - WINGATE ROAD - TRIMDON STATION - NO WATER & LOW PRESSURE

    Start Date: 15 May 2019, 11:18

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 15 May 2019, 11:27

    Information about the types of events
  • Unplanned event

    NE28- NORTH VIEW- WALLSEND

    Start Date: 15 May 2019, 11:19

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 15 May 2019, 11:22

    Information about the types of events
  • Unplanned event

    NE61 - LONGWITTON - MORPETH - NO WATER & LOW PRESSURE

    Start Date: 15 May 2019, 12:54

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 4pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 15 May 2019, 12:57

    Information about the types of events
  • Unplanned event

    TS10 - BROADWAY E - REDCAR - NO WATER & LOW PRESSURE

    Start Date: 16 May 2019, 09:18

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 16 May 2019, 09:21

    Information about the types of events
  • Unplanned event

    NE4 - GRANGE ROAD - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 16 May 2019, 09:42

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 11am. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 16 May 2019, 09:48

    Information about the types of events
  • Unplanned event

    DL5 - TUNSTALL ROAD - NEWTON AYCLIFFE - NO WATER & LOW PRESSURE

    Start Date: 16 May 2019, 11:48

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 16 May 2019, 11:52

    Information about the types of events
  • Unplanned event

    NE3 - COXLODGE ROAD - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 16 May 2019, 14:46

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 4pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 16 May 2019, 14:48

    Information about the types of events
  • Unplanned event

    DL15 - SUNNYBROW- CROOK

    Start Date: 16 May 2019, 17:41

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 20:45hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 16 May 2019, 17:46

    Information about the types of events
  • Unplanned event

    DH1 - BEK ROAD - DURHAM

    Start Date: 17 May 2019, 11:34

    Our repair is ongoing however all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 21 May 2019, 12:35

    Information about the types of events
  • Unplanned event

    NE12 - MEADOWFIELD TERRACE - NEWCASTLE

    Start Date: 17 May 2019, 12:30

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 17 May 2019, 12:35

    Information about the types of events
  • Unplanned event

    NE68 - SOUTH COTTAGE PASTURE HILL - SEAHOUSES

    Start Date: 17 May 2019, 13:42

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 17:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 17 May 2019, 13:52

    Information about the types of events
  • Unplanned event

    NE22 - FRONT STREET WEST - BEDLINGTON

    Start Date: 17 May 2019, 15:26

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 16:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 17 May 2019, 15:31

    Information about the types of events
  • Unplanned event

    NE3 - KILLINGWORTH ROAD - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 20 May 2019, 18:24

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 9:30pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 20 May 2019, 18:35

    Information about the types of events
  • Unplanned event

    NE15 - WALBOTTLE - NEWCASTLE

    Start Date: 21 May 2019, 09:36

    Our repair is ongoing however all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 21 May 2019, 13:38

    Information about the types of events
  • Unplanned event

    TS29- FOUNDRY MEWES-TRIMDON STATION

    Start Date: 21 May 2019, 10:10

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 10:15hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 May 2019, 10:12

    Information about the types of events
  • Unplanned event

    NE3- THE RISE-NEWCASTLE

    Start Date: 21 May 2019, 11:55

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 May 2019, 11:57

    Information about the types of events
  • Unplanned event

    NE8-PATTERDALE TERRACE- GATESHEAD

    Start Date: 21 May 2019, 16:08

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 17:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 May 2019, 16:12

    Information about the types of events
  • Unplanned event

    NE15 - PENDOWER WAY - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 21 May 2019, 16:49

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 7pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 May 2019, 16:52

    Information about the types of events
  • Unplanned event

    DH1 - COURT LANE- DURHAM

    Start Date: 21 May 2019, 17:56

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 22:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 May 2019, 17:58

    Information about the types of events
  • Unplanned event

    NE10 - FOLLINGSBY AVENUE - GATESHEAD

    Start Date: 22 May 2019, 12:15

    We are working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 22 May 2019, 12:22

    Information about the types of events
  • Unplanned event

    NE4 - NEWCASTLE BUSINESS PARK - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 22 May 2019, 13:45

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 22 May 2019, 13:49

    Information about the types of events
  • Unplanned event

    DL3 - HARTFORD ROAD - DARLINGTON - NO WATER & LOW PRESSURE

    Start Date: 22 May 2019, 14:44

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 4pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 22 May 2019, 14:48

    Information about the types of events
  • Unplanned event

    DH5 - GRASMERE AVENUE - EASINGTON LANE

    Start Date: 22 May 2019, 15:08

    We are working to resolve a burst on a water main in your area. We expect supplies to be restored by 17:15hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 22 May 2019, 15:11

    Information about the types of events
  • Unplanned event

    DL1 - ESTORIL S - DARLINGTON - NO WATER & LOW PRESSURE

    Start Date: 22 May 2019, 16:55

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 8pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 22 May 2019, 16:57

    Information about the types of events
  • Unplanned event

    DL15-HELMINGTON GROVE-SUNNYBROW-CROOK

    Start Date: 22 May 2019, 19:35

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 23:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 22 May 2019, 19:47

    Information about the types of events
  • Unplanned event

    TS13 - DUNBAR COURT - EASINGTON - NO WATER & LOW PRESSURE

    Start Date: 23 May 2019, 12:44

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 23 May 2019, 12:49

    Information about the types of events
  • Unplanned event

    NE61 - THE TRENCH - NETHERWITTON - NO WATER LOW PRESSURE

    Start Date: 23 May 2019, 13:32

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1430hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 23 May 2019, 13:33

    Information about the types of events
  • Unplanned event

    NE15 - THORNTREE DRIVE - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 09:51

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 11am. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 09:57

    Information about the types of events
  • Unplanned event

    NE33 - THE LAWE - SOUTH SHIELDS - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 10:06

    We are aware of an issue that is affecting the water supply in your area. We re currently investigating, and working hard to get this fixed. We ll update you soon. Thanks for your patience.

    Last Updated: 24 May 2019, 10:19

    Information about the types of events
  • Unplanned event

    DH6 - DODDS CLOSE - WHEATLEY HILL - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 12:02

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 12:04

    Information about the types of events
  • Unplanned event

    NE22 - NORTH RIDGE - BEDLINGTON - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 12:37

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1400hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 12:40

    Information about the types of events
  • Unplanned event

    NE5 - NEWBIGGIN LANE - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 12:50

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1400hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 12:54

    Information about the types of events
  • Unplanned event

    NE23 - FERN DRIVE - DUDLEY - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 12:57

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 12:59

    Information about the types of events
  • Unplanned event

    TS16 - BUTTS LANE - STOCKTON - NO WATER & LOW PRESSURE

    Start Date: 24 May 2019, 13:28

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1430hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 May 2019, 13:33

    Information about the types of events
  • Unplanned event

    NE17 - HALL ROAD CHOPWELL

    Start Date: 27 May 2019, 09:08

    Essential customer information from Northumbrian Water. We are working to resolve a possible water supply issue in your area. Not all customers will experience issues. Low pressure or loss of supply is expected whilst we complete our investigations and repairs. Please store water where possible. Interruptions are usually resolved within 2-3 hours so may be restored by ##hrs. For help with any queries you can contact us on Twitter @nwater_care or call 0345 717 1100. We will provide further updates with our progress and provide a timescale when known. We apologise for any inconvenience caused and thank you for your patience.

    Last Updated: 27 May 2019, 09:19

    Information about the types of events
  • Unplanned event

    TS9- BIRCH DRIVE-FACEBY-MIDDLESBROUGH

    Start Date: 28 May 2019, 13:07

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 14:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 28 May 2019, 13:11

    Information about the types of events
  • Unplanned event

    DH9- ST MARGARETS DRIVE- TANFIELD

    Start Date: 28 May 2019, 14:15

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 16:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 28 May 2019, 14:18

    Information about the types of events
  • Unplanned event

    NE16 - THE PAVILLION - SWALLWELL

    Start Date: 28 May 2019, 18:27

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 20:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 28 May 2019, 18:31

    Information about the types of events
  • Unplanned event

    DH6 - KELLOE

    Start Date: 29 May 2019, 10:15

    We are onsite and working to resolve a supply issue in your area. Some customers may notice changes in pressure until 16:00hrs today. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 29 May 2019, 10:16

    Information about the types of events
  • Unplanned event

    DH2 - THE MOORINGS -CHESTER LE STREET

    Start Date: 29 May 2019, 10:34

    We are onsite and working to resolve a supply issue in your area. Some customers may notice changes in pressure until 12:45hrs today. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 29 May 2019, 10:36

    Information about the types of events
  • Unplanned event

    DL1 - FRYER CRESCENT - DARLINGTON - NO WATER & LOW PRESSURE

    Start Date: 30 May 2019, 08:11

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1000hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 30 May 2019, 08:14

    Information about the types of events
  • Unplanned event

    DL17 - DUNALM TERRACE - FERRYHILL - LOW PRESSURE DISCOLOURATION

    Start Date: 30 May 2019, 08:58

    We are carrying out work in your area today that may affect your supply. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 30 May 2019, 09:08

    Information about the types of events
  • Unplanned event

    DL17 - FERRYHILL - FLUCUATING PRESSURE DISCOLOURATION

    Start Date: 30 May 2019, 09:29

    We are carrying out work on valves in your area today. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or changes in pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 31 May 2019, 07:55

    Information about the types of events
  • Unplanned event

    NE12 - LONGBENTON - NEWCASTLE - LOW PRESSURE

    Start Date: 30 May 2019, 11:07

    We are carrying out work in your area today. Please note, you may notice changes in pressure or discoloured wate. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 30 May 2019, 11:10

    Information about the types of events
  • Unplanned event

    NE45 - HALTON SHIELD - NO WATER POOR PRESSURE

    Start Date: 30 May 2019, 13:09

    Our temporary repair is complete however we will need to carry out further work later this evening. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 30 May 2019, 15:48

    Information about the types of events
  • Unplanned event

    DL12 - THE STREET - BARNARD CASTLE

    Start Date: 30 May 2019, 13:55

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 15:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 30 May 2019, 14:02

    Information about the types of events
  • Unplanned event

    TS10 - REDCAR

    Start Date: 30 May 2019, 19:02

    We are continuing our emergency work to replace a leaking hydrant in your area. Our work is due for completion by 22:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. We will provide a further update tomorrow to confirm. Thank you for your patience.

    Last Updated: 30 May 2019, 19:37

    Information about the types of events
  • Unplanned event

    NE42 - HOLLY GROVE - PRUDHOE - NO WATER & LOW PRESSURE

    Start Date: 31 May 2019, 09:45

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 31 May 2019, 09:47

    Information about the types of events
  • Unplanned event

    NE16 - PLENMELLER PLACE -SUNNISIDE

    Start Date: 31 May 2019, 10:20

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 11:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 31 May 2019, 10:25

    Information about the types of events
  • Unplanned event

    NE45 - HALTON SHIELS

    Start Date: 31 May 2019, 10:36

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 14:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 31 May 2019, 10:50

    Information about the types of events
  • Unplanned event

    CLAYPOOL FARM CLOSE, HUTTON HENRY, HARTLEPOOL, TS27 4QZ

    Start Date: 02 June 2019, 13:51

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 02 June 2019, 13:53

    Information about the types of events
  • Unplanned event

    NE8 - TEAMS AREA - GATESHEAD - NO WATER & LOW PRESSURE

    Start Date: 03 June 2019, 08:29

    We are aware of an issue that is affecting the water supply in your area. We are on site now and adjusting valves to restore supply. We ll update you as soon as we know more. Thanks for your patience.

    Last Updated: 03 June 2019, 08:34

    Information about the types of events
  • Unplanned event

    TS15 - FALCON WALK - HILTON - NO WATER & LOW PRESSURE

    Start Date: 03 June 2019, 10:26

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1200hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 03 June 2019, 10:30

    Information about the types of events
  • Unplanned event

    NE15 - NEWBURN - NO WATER

    Start Date: 03 June 2019, 13:25

    Info from Northumbrian Water. We are awaer of supply issues in your aea. We have rerouted water to restore supplies. If your water is discoloured please run your cold kitchen tap for 30-40 mins. Not all customers will have discolouration. Thank you for your patience. For help with any queries you can contact us on Twitter @nwater_care

    Last Updated: 03 June 2019, 13:30

    Information about the types of events
  • Unplanned event

    NE66 - OLD ROAD - ALNWICK - NO WATER & LOW PRESSURE

    Start Date: 03 June 2019, 14:14

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1600hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 03 June 2019, 14:21

    Information about the types of events
  • Unplanned event

    NE25 - DOWLING AVENUE - WHITELY BAY - NO WATER & LOW PRESSURE

    Start Date: 03 June 2019, 14:32

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1630hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 03 June 2019, 14:36

    Information about the types of events
  • Unplanned event

    NE4 - WINGROVE GARDENS - NEWCASTLE - NO WATER LOW PRESSURE

    Start Date: 04 June 2019, 09:25

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 10:30hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 June 2019, 09:29

    Information about the types of events
  • Unplanned event

    NE15 - THE RETREAT - NEWBURN - NO WATER LOW PRESSURE

    Start Date: 04 June 2019, 14:44

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 16:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 June 2019, 14:47

    Information about the types of events
  • Unplanned event

    NE65-NEWTON ON THE MOOR- MORPETH

    Start Date: 05 June 2019, 11:25

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 05 June 2019, 11:43

    Information about the types of events
  • Unplanned event

    DL13- CHAPEL HOUSE-LANESIDE-BISHOP AUCKLAND

    Start Date: 05 June 2019, 13:05

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 15:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 05 June 2019, 13:08

    Information about the types of events
  • Unplanned event

    NE28 - CANTERBURY AVENUE - WALLSEND - NO WATER & LOW PRESSURE

    Start Date: 05 June 2019, 13:24

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1430hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 05 June 2019, 13:26

    Information about the types of events
  • Unplanned event

    DH8-VALLEY VIEW-LEADGATE-CONSETT-

    Start Date: 05 June 2019, 14:38

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 17:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 05 June 2019, 14:59

    Information about the types of events
  • Unplanned event

    NE3 - SANDRINGHAM ROAD - GOSFORTH

    Start Date: 06 June 2019, 10:14

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 11:30hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 06 June 2019, 10:21

    Information about the types of events
  • Unplanned event

    NE65 - GREGORY COURT - ROTHBURY

    Start Date: 06 June 2019, 13:41

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 16:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 06 June 2019, 13:49

    Information about the types of events
  • Unplanned event

    NE21 - CROFTDALE ROAD - BLAYDON - NO WATER & LOW PRESSURE

    Start Date: 06 June 2019, 17:22

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2030hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 06 June 2019, 17:30

    Information about the types of events
  • Unplanned event

    TS12-CHESTNUT GROVE- BROTTON- SALTBURN BY THE SEA-

    Start Date: 07 June 2019, 10:00

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:15hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 07 June 2019, 10:05

    Information about the types of events
  • Unplanned event

    NE8 - WOLSELEY CLOSE - GATESHEAD - NO WATER & LOW PRESSURE

    Start Date: 07 June 2019, 13:34

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 07 June 2019, 13:37

    Information about the types of events
  • Unplanned event

    NE15 - CLOSE LEA - HEDDON ON THE WALL - NO WATER & LOW PRESSURE

    Start Date: 07 June 2019, 14:00

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 07 June 2019, 14:02

    Information about the types of events
  • Unplanned event

    DL13 - LYDGATE LANE - WOLSINGHAM - NO WATER & LOW PRESSURE

    Start Date: 07 June 2019, 14:20

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 07 June 2019, 14:22

    Information about the types of events
  • Unplanned event

    TD15 - STEPHENSON COURT -TWEEDMOUTH

    Start Date: 07 June 2019, 14:31

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 20:15hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 07 June 2019, 17:59

    Information about the types of events
  • Unplanned event

    TS10 3NT: OAK ROAD - REDCAR

    Start Date: 09 June 2019, 13:30

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 09 June 2019, 14:28

    Information about the types of events
  • Unplanned event

    NE5 - LANERCOST DRIVE - NEWCASTLE - NO WATER & LOW PRESSURE

    Start Date: 10 June 2019, 11:56

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1300hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience

    Last Updated: 10 June 2019, 12:01

    Information about the types of events
  • Unplanned event

    SR3- PARK LEA- SUNDERLAND

    Start Date: 10 June 2019, 12:48

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 15:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 June 2019, 12:50

    Information about the types of events
  • Unplanned event

    SR2-BYONY TOFT-SUNDELRAND

    Start Date: 10 June 2019, 12:58

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 14:30hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 June 2019, 13:00

    Information about the types of events
  • Unplanned event

    DH6 - LINDEN GROVE - COXHOE - NO WATER & LOW PRESSURE

    Start Date: 10 June 2019, 13:05

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 June 2019, 13:08

    Information about the types of events
  • Unplanned event

    NE31 - BRIGHTON PARADE - HEBBURN - NO WATER & LOW PRESSURE

    Start Date: 10 June 2019, 14:03

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 June 2019, 14:06

    Information about the types of events
  • Unplanned event

    SR3 - NEW SILKSWORTH - SUNDERLAND - LOW PRESSURE & DISCOLOURATIONS

    Start Date: 10 June 2019, 14:38

    We are aware currently carrying out valve work in your area. During this time you may notice changes in pressure and possible discolouration. Thanks for your patience.

    Last Updated: 10 June 2019, 14:59

    Information about the types of events
  • Unplanned event

    NE21 - DERWENT VIEW - WINLATON - NO WATER & LOW PRESSURE

    Start Date: 10 June 2019, 15:04

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1600hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 10 June 2019, 15:06

    Information about the types of events
  • Unplanned event

    DH6- GEORGE STREET- BOWBURN

    Start Date: 11 June 2019, 09:57

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 11 June 2019, 10:01

    Information about the types of events
  • Unplanned event

    DH8 - HALLGARTH - CONSETT - NO WATER LOW PRESSURE

    Start Date: 11 June 2019, 12:50

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 15:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 11 June 2019, 12:52

    Information about the types of events
  • Unplanned event

    NE9 - ERMINE CRESCENT - GATESHEAD - NO WATER OR LOW PRESSURE

    Start Date: 12 June 2019, 11:37

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1300hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 12 June 2019, 11:40

    Information about the types of events
  • Unplanned event

    DH5 - HOUGHTON ROAD - HETTON - FLUCTUATING PRESSURE & DISCOLOURATION

    Start Date: 12 June 2019, 15:49

    We are carrying out repairs on Houghton Road between midnight and 6am. During this time you may notice changes in pressure or some discolouration. Thank you for your patience

    Last Updated: 12 June 2019, 15:59

    Information about the types of events
  • Unplanned event

    NE3 - BALMORAL TERRACE - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 13 June 2019, 09:08

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1030hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 June 2019, 09:18

    Information about the types of events
  • Unplanned event

    DL14 - NEWGATE SHOPPING CENTRE - BISHOP AUCKLAND - NO WATER OR LOW PRESSURE

    Start Date: 13 June 2019, 09:53

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 June 2019, 09:54

    Information about the types of events
  • Unplanned event

    NE33 - THE LAWE - SOUTH SHIELDS - FLUCTUATIONS IN PRESSURE

    Start Date: 13 June 2019, 10:33

    We are carrying out work in your area today which may cause changes in pressure. We expect to be finished by 5pm. Please note, you may also notice discoloured water. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 June 2019, 10:37

    Information about the types of events
  • Unplanned event

    NE3 - RECTORY AVENUE - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 13 June 2019, 10:59

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1200hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 13 June 2019, 11:04

    Information about the types of events
  • Unplanned event

    NE37 - DONVALE ROAD - WASHINGTON

    Start Date: 14 June 2019, 13:10

    We are continuing to work to resolve a burst on a water main in your area which may be affecting some customers water supplies. We now expect supplies to be restored by 18:00hrs. We will continue to update you regularly. Thank you for your patience

    Last Updated: 14 June 2019, 14:52

    Information about the types of events
  • Unplanned event

    NE39 -DENE AVENUE- ROWLANDS GILL

    Start Date: 14 June 2019, 13:44

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 16:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 14 June 2019, 13:51

    Information about the types of events
  • Unplanned event

    NE10 - HAVERCROFT - GATESHEAD - NO WATER LOW PRESSURE

    Start Date: 14 June 2019, 14:04

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 17:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 14 June 2019, 14:05

    Information about the types of events
  • Unplanned event

    NE28 - KELSO GARDENS - WALLSEND - NO WATER LOW PRESSURE

    Start Date: 14 June 2019, 14:47

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience.

    Last Updated: 14 June 2019, 16:12

    Information about the types of events
  • Unplanned event

    NE4 - GEORGE STREET - NEWCASTLE

    Start Date: 16 June 2019, 11:10

    Essential customer information from Northumbrian Water. We have now completed the repair. If your water is discoloured please run your cold kitchen tap for 30-40 mins. Not all customers will have discolouration. For help with any queries you can contact us on Twitter @nwater_care or call 0345 717 1100. We apologise for the inconvenience this has caused to our customers and would like to thank you for your understanding and patience during this time.

    Last Updated: 16 June 2019, 12:12

    Information about the types of events
  • Unplanned event

    DL3 - BARRETT ROAD - DARLINGTON - NO WATER LOW PRESSURE

    Start Date: 17 June 2019, 09:44

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 11:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 17 June 2019, 09:46

    Information about the types of events
  • Unplanned event

    NE31 - CHAFFINCH DRIVE - HEBBURN - NO WATER LOW PRESSURE

    Start Date: 17 June 2019, 10:41

    Great news, we ve finished our repairs! If you ve noticed discolouration in your water, or lower pressure, please go to Information about types of events for help. Thanks for your patience.

    Last Updated: 17 June 2019, 11:20

    Information about the types of events
  • Unplanned event

    NE68 - OSBORNE GARDENS - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 20 June 2019, 14:12

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1600hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 20 June 2019, 14:14

    Information about the types of events
  • Unplanned event

    DH8 - EDMUNDBYERS - CHANGES IN PRESSURE AND DISCOLOURATION

    Start Date: 20 June 2019, 15:00

    We are carrying out work in your area today which may affect your supply. During this work you may ntoice a drop in pressure. Thanks for your patience.

    Last Updated: 20 June 2019, 15:09

    Information about the types of events
  • Unplanned event

    NE65 - SHARPERTON - MORPETH - NO WATER OR LOW PRESSUE

    Start Date: 20 June 2019, 17:26

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 9pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 20 June 2019, 17:33

    Information about the types of events
  • Unplanned event

    NE65 - MORPETH - HEPPLE VILLAGE - NO WATER LOW PRESSURE

    Start Date: 21 June 2019, 08:08

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 11:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 June 2019, 08:09

    Information about the types of events
  • Unplanned event

    NE64 - RUSTIC TERRACE - NEWBIGGIN BY THE SEA - NO WATER LOW PRESSURE

    Start Date: 21 June 2019, 11:51

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 21 June 2019, 11:53

    Information about the types of events
  • Unplanned event

    NE65 - MORPETH - HEPPLE VILLAGE - NO WATER LOW PRESSURE

    Start Date: 21 June 2019, 18:30

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 21 June 2019, 18:48

    Information about the types of events
  • Unplanned event

    NE61 - MORPETH - PRIORS WALK - NO WATER LOW PRESSURE

    Start Date: 22 June 2019, 15:56

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 17:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 22 June 2019, 15:59

    Information about the types of events
  • Unplanned event

    CHURCH MEADOW, LANGLEY MOOR - DH7

    Start Date: 23 June 2019, 09:15

    Great news, we ve finished our repairs! If you ve noticed discolouration in your water, or lower pressure, please go to Information about types of events for help. Thanks for your patience.

    Last Updated: 23 June 2019, 10:06

    Information about the types of events
  • Unplanned event

    8 MARKET PLACE, CORBRIDGE, NE45 5AW

    Start Date: 23 June 2019, 11:30

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 23 June 2019, 11:21

    Information about the types of events
  • Unplanned event

    , 10 BRISTOL STREET, NEW HARTLEY, WHITLEY BAY, , NE25 0RG

    Start Date: 23 June 2019, 13:14

    Info from Northumbrian Water. Work to resolve a possible water supply issue in your area is due for completion by 16:00. Some supplies may restore earlier. Thank you for your patience. For help with any queries you can contact us on Twitter @nwater_care

    Last Updated: 23 June 2019, 13:16

    Information about the types of events
  • Unplanned event

    DL3 - OAKDENE AVENUE - DARLINGTON - NO WATER OR LOW PRESSURE

    Start Date: 24 June 2019, 10:15

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1100hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 10:18

    Information about the types of events
  • Unplanned event

    NE28 - WOODBINE AVENUE - WALLSEND - NO WATER OR LOW PRESSURE

    Start Date: 24 June 2019, 11:29

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1300hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 11:32

    Information about the types of events
  • Unplanned event

    DL14-- DOUGLAS CRESCENT- BISHOP AUCKLAND

    Start Date: 24 June 2019, 11:53

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 13:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 11:56

    Information about the types of events
  • Unplanned event

    NE4 - MILL LANE - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 24 June 2019, 13:35

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 13:38

    Information about the types of events
  • Unplanned event

    SR4 - HURSTWOOD ROAD - SUNDERLAND - NO WATER OR LOW PRESSURE

    Start Date: 24 June 2019, 14:00

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 14:04

    Information about the types of events
  • Unplanned event

    NE7 - TURBINIA GARDENS - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 24 June 2019, 15:26

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 24 June 2019, 15:30

    Information about the types of events
  • Unplanned event

    NE3- OAKFIELD ROAD- NEWCASTLE

    Start Date: 25 June 2019, 10:29

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 12:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 25 June 2019, 10:33

    Information about the types of events
  • Unplanned event

    NE21- CHAINBRIDGE ROAD- BLAYDON ON TYNE

    Start Date: 25 June 2019, 12:00

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 14:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 25 June 2019, 12:02

    Information about the types of events
  • Unplanned event

    NE12 - WHITBY CRESCENT - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 26 June 2019, 13:50

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 3pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience

    Last Updated: 26 June 2019, 13:54

    Information about the types of events
  • Unplanned event

    TS3 - PRITCHETT ROAD - MIDDLESBROUGH - DISCOLOURATION

    Start Date: 28 June 2019, 14:27

    We are carrying out flushing in your area that may affect your water supply until around 4pm. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 28 June 2019, 14:34

    Information about the types of events
  • Unplanned event

    NE20 - RIDGELY DRIVE - PONTELAND - NO WATER OR LOW PRESSURE

    Start Date: 28 June 2019, 15:15

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 28 June 2019, 15:18

    Information about the types of events
  • Unplanned event

    FROSTERLEY

    Start Date: 01 July 2019, 08:00

    EVENT CREATED: AWAITING FIRST UPDATE.

    Last Updated: 01 July 2019, 16:08

    Information about the types of events
  • Unplanned event

    NE66 - CHEVIOT ROAD - ALNWICK

    Start Date: 01 July 2019, 12:36

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 14:45hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 01 July 2019, 12:43

    Information about the types of events
  • Unplanned event

    DH4 - WEST RAINTON - FLUCTUATING PRESSURES

    Start Date: 02 July 2019, 09:50

    We are still working to repair the burst main that happened on Cocken Road yesterday. During our works today customers may notice fluctuating pressure or discolored water. Thank you for your patience

    Last Updated: 02 July 2019, 09:54

    Information about the types of events
  • Unplanned event

    SR4 - MOUNT CLOSE - SUNDERLAND - NO WATER LOW PRESSURE

    Start Date: 02 July 2019, 13:24

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 14:30hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 02 July 2019, 13:26

    Information about the types of events
  • Unplanned event

    DL5 - GREVILLE WAY - NEWTON AYCLIFFE - NO WATER OR LOW PRESSURE

    Start Date: 02 July 2019, 17:03

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1900hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 02 July 2019, 17:05

    Information about the types of events
  • Unplanned event

    DL5 - NEWTON AYCLIFFE - DISCOLOURED WATER

    Start Date: 02 July 2019, 17:47

    We have finished repairs in you area. If you ve noticed discolouration in your water, or lower pressure, please go to Information about types of events for help. Thanks for your patience.

    Last Updated: 02 July 2019, 17:51

    Information about the types of events
  • Unplanned event

    DL14 - SHIRLEY CLOSE - EVENWOOD

    Start Date: 02 July 2019, 18:00

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 18:15hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 02 July 2019, 18:04

    Information about the types of events
  • Unplanned event

    NE62 - LEANDER AVENUE - CHOPPINGTON - NO WATER LOW PRESSURE

    Start Date: 03 July 2019, 15:07

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 03 July 2019, 16:05

    Information about the types of events
  • Unplanned event

    TS15 - KIRKLEVINGTON - LOW PRESSURE AND DISCOLOURATION

    Start Date: 03 July 2019, 17:06

    We are aware of a burst main in this area which is affecting water supplies. During this time you may notice changes in your pressure or some discolouration. We expect this to all be resolved overnight. Thanks for your patience.

    Last Updated: 03 July 2019, 17:24

    Information about the types of events
  • Unplanned event

    SR4 - RIVERSIDE PARK - SOUTH HYLTON - NO WATER LOW PRESSURE

    Start Date: 04 July 2019, 08:09

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 11:00hrs. You may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 July 2019, 08:11

    Information about the types of events
  • Unplanned event

    NE33 - GREENS PLACE - SOUTH SHIELDS

    Start Date: 04 July 2019, 10:48

    Our repair is now complete and all water supplies should be restored. Now that your supply is restored if your supply is discoloured, milky cloudy or you have a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 04 July 2019, 11:34

    Information about the types of events
  • Unplanned event

    TS1 - SOUTHFIELD ROAD - MIDDLESBROUGH

    Start Date: 04 July 2019, 12:20

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 15:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 04 July 2019, 12:23

    Information about the types of events
  • Unplanned event

    NE47 - LANGLEY - NOW WATER OR LOW PRESSURE

    Start Date: 04 July 2019, 12:42

    We are carrying out work on a water pump in your area. We expect to be finished by 1500hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 July 2019, 13:01

    Information about the types of events
  • Unplanned event

    DH6 -WAYSIDE- WHEATLEY HILL

    Start Date: 04 July 2019, 12:46

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 14:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 04 July 2019, 12:54

    Information about the types of events
  • Unplanned event

    DH3 - LUMLEY THICKS - NO WATER OR LOW PRESSURE

    Start Date: 04 July 2019, 13:35

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1700hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 July 2019, 13:38

    Information about the types of events
  • Unplanned event

    TD15 - ARMSTRONG COURT - BERWICK

    Start Date: 04 July 2019, 16:46

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 19:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 04 July 2019, 16:47

    Information about the types of events
  • Unplanned event

    DL3 - THORNFIELD ROAD - DARLINGTON - NO WATER OR LOW PRESSURE

    Start Date: 04 July 2019, 19:19

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 2130hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 04 July 2019, 19:25

    Information about the types of events
  • Unplanned event

    NE12 - BELL GROVE - NEWCASTLE

    Start Date: 05 July 2019, 10:09

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 11:15hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 05 July 2019, 10:14

    Information about the types of events
  • Unplanned event

    NE4 - ESLWICK ROAD - NEWCASTLE

    Start Date: 05 July 2019, 10:39

    We are onsite and working to resolve a burst on a water main in your area. We expect supplies to be restored by 13:00hrs. Once your supply is restored if you experience discoloured water, cloudy milky water or a reduction in pressure please click on Information about types of events below for advice. Thank you for your patience

    Last Updated: 05 July 2019, 10:41

    Information about the types of events
  • Unplanned event

    TS18 - BISHOPTON ROAD - STOCKTON - NO WATER OR DISCOLOURATION

    Start Date: 05 July 2019, 18:16

    We are aware of an issue that is affecting the water supply in your area. We re currently investigating, and working hard to get this fixed. We ll update you soon. Thanks for your patience

    Last Updated: 05 July 2019, 18:27

    Information about the types of events
  • Unplanned event

    NE24- NEWCASTLE ROAD- BLYTH

    Start Date: 05 July 2019, 18:52

    We re carrying out work in your area to fix a burst water main. We expect to be finished by 20:00hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 05 July 2019, 18:54

    Information about the types of events
  • Unplanned event

    TS18 - BISHOPTON ROAD - STOCKTON - NO WATER OR LOW PRESSURE

    Start Date: 05 July 2019, 20:02

    We are aware of an issue that is affecting the water supply in your area. We re currently investigating, and working hard to get this fixed. We ll update you soon. Thanks for your patience

    Last Updated: 05 July 2019, 20:05

    Information about the types of events
  • Unplanned event

    NE4 - ILFRACOMBE AVENUE - NEWCASTLE - NO WATER OR LOW PRESSURE

    Start Date: 08 July 2019, 11:11

    We are carrying out work in your area to fix a burst water main. We expect to be finished by 1230hrs. Please note, you may notice discoloured water or low pressure. This is nothing to worry about and more advice is available here. Thanks for your patience.

    Last Updated: 08 July 2019, 11:18

    Information about the types of events

Ask us a question

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Accounts and billing

Accounts and billing

You can update your account quickly and easily using the following online services.

Online

 

Telephone

Why queue? Call our automated services which are available 24 hours a day, 365 days a year, or click the relevant online links above.

 

To make a payment or check your account balance

You will need your 12 digit customer reference number ready which can be found at the top of your bill.

 

Call our 24 hour automated service free on 0800 032 3417 (or 0191 417 5134).

 

Call our Contact Billing Centre on 0345 733 5566, between 8am and 8pm (Monday to Friday) and 8am and 1pm (Saturday).

 

For water and sewerage enquiries please ring 0345 717 1100.

To report a leak or flood  please ring 0800 393 084.

 

To provide a meter reading

You will need either your property reference number from the meter reading card we left you, or your 12 digit customer reference number which can be found at the top of your bill.

 

Call our 24 hour automated service free on 0800 032 3418 (or 0191 415 9375).

 

Call our Contact Centre on 0345 733 5566, between 8am and 8pm (Monday to Friday) and 8am and 1pm (Saturday).

 

Call costs – standard network charges apply. However charges from some networks or mobile phones may vary. Calls may be monitored or recorded in order to improve service quality and for staff training.

Write to us at:

Northumbrian Water
Customer Centre
PO Box 300
Durham
DH1 9WQ

Water and sewerage

Water and sewerage

Call us for enquiries regarding your water and sewerage services on 0345 717 1100

For general enquiries about water and sewerage services our phone lines are open:

8am-8pm Monday to Friday.

For water and sewerage emergencies we are open 24 hours a day 365 days a year.

For third parties who work near our assets - please view the PDF - ′Working near our assets′ - for further information and contacts.

 

Write to us at:

Northumbrian Water
Customer Centre
PO Box 300
Durham
DH1 9WQ

Report a leak or flood

Report a leak or flood

If it′s not an emergency, you can check our Leaks In Your Area map before reporting to see if we already know about it:

CLICK HERE to check our ′Leaks In Your Area′ map

 

If you spot a leak in the street and it′s not on the map, please tell us so we can check it out:

CLICK HERE to ′report a leak′ online

If it′s an emergency, please call us:

Leaks

0800 393 084

Sewerage system floods

0800 328 7648

Our phone lines are open 24 hours a day.

Landlord enquiries

Landlord or tenant enquiries

Call us if you have any specific landlord or tenant enquiries regarding a change of tenancy on 0845 8506421

9:00am - 5:00pm, Monday to Friday 

   

For enquiries about your bill or water and sewerage services please use the telephone numbers detailed for these services.

Write to us at:

Northumbrian Water
Landlord Integrity
Abbey Road
Pity Me
Durham
DH1 9WG

Compliments and complaints

Whether you want to tell us that we have done something really well or that we could have done something better, we really want to talk.

We value our customer’s opinions and this feedback can help us shape the way we operate.

The quickest and easiest way to do this is to call; if you are contacting us about a complaint we will do whatever we can to resolve it straight away.

If this relates to your bill, call:

0345 266 0585

(Monday - Friday 08:00-20:00 and Saturday 08:00-13:00)

If this relates to your water supply or sewerage services, call:

0345 717 1100

(Monday - Friday 08:00-16:00)

Alternatively you can email us at ctn@nwl.co.uk. We will make sure you will receive a response to your email; this can take up to 10 working days.

Head office

Head office

Call our head office on 0845 604 7468

Our phone lines are open from:

8:00am - 5:00pm Monday to Friday

For enquiries about your bill or water and sewerage services please use the telephone numbers detailed for these services.

Write to us at:

Northumbrian Water
Abbey Road
Pity Me
Durham
DH1 5FJ

twitter

Follow us on our Twitter customer care account - helping with any customer service queries.

Report a leak

Leakline  

We have a duty to all our customers and to the environment to promote the wise use of water and to find and repair leaks as quickly as possible. Find out more

Community portal

family on beach  

Our community portal is your voice in the work we do to improve your water and sewage services. Find out more

Email

hands on a keyboard  

You can contact us by email by completing an online form. Find out more

Keeping you informed by text

Smartphone  

You can now be informed by text message about water supply events happening in your area. Please make sure your customer contact details are up to date by telephoning us on 0345 717 1100 or by Twitter @nwater_care or via the online link below. Contact us online

Priority Services

 

We have a wide range of services designed for customers who may need extra help. Find out more

Have your say

Have your say  

Your feedback is important to us, and allows us to shape the services we provide in the way that you want us to. Find out more

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